See more : Bangkok Bank Public Company Limited (BKKLY) Income Statement Analysis – Financial Results
Complete financial analysis of China Customer Relations Centers, Inc. (CCRC) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of China Customer Relations Centers, Inc., a leading company in the Information Technology Services industry within the Technology sector.
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China Customer Relations Centers, Inc. (CCRC)
About China Customer Relations Centers, Inc.
China Customer Relations Centers, Inc. is a business process outsourcing service provider company, which focuses on the voice-based customer care services including inbound and outbound. The company is headquartered in Taian, Shandong and currently employs 11,101 full-time employees. The firm's customers are the provincial subsidiaries of various telecommunications carriers in the PRC. The company also provides outsourcing services to its clients whereby they can lease its employees to work at their offices. The firm operates its business through contractual arrangements between its subsidiary, wholly foreign owned enterprise (WFOE) and its variable interest entity, Shandong Taiying Technology Co., Ltd (Taiying). Its line of services includes Inbound Customer Care Service and Outbound Customer Care Service. The firm's inbound customer support service offers answering service hotlines in China, round the clock.
| Metric | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 |
|---|---|---|---|---|---|---|---|---|---|
| Revenue | 240.32M | 173.41M | 141.43M | 88.97M | 72.73M | 59.35M | 42.67M | 28.13M | 21.78M |
| Cost of Revenue | 188.73M | 134.50M | 102.57M | 65.56M | 53.10M | 46.89M | 35.19M | 23.76M | 19.44M |
| Gross Profit | 51.59M | 38.90M | 38.87M | 23.41M | 19.63M | 12.46M | 7.48M | 4.37M | 2.34M |
| Gross Profit Ratio | 21.47% | 22.44% | 27.48% | 26.31% | 26.99% | 20.99% | 17.54% | 15.54% | 10.76% |
| Research & Development | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| General & Administrative | 0.00 | 26.32M | 21.33M | 14.77M | 11.08M | 7.25M | 5.78M | 3.09M | 2.65M |
| Selling & Marketing | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| SG&A | 0.00 | 26.32M | 21.33M | 14.77M | 11.08M | 7.25M | 5.78M | 3.09M | 2.65M |
| Other Expenses | 24.78M | -1.83M | -1.71M | -1.89M | -801.13K | -1.03M | -1.44M | -2.71M | -1.15M |
| Operating Expenses | 24.78M | 24.49M | 19.62M | 12.88M | 10.28M | 6.22M | 4.34M | 371.41K | 1.50M |
| Cost & Expenses | 213.51M | 160.82M | 123.90M | 80.33M | 64.18M | 54.14M | 40.97M | 24.13M | 20.93M |
| Interest Income | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 176.42K | -190.81K | 404.96M | 1.61M | 50.38M | -278.36K | -552.89K | 468.82K | 517.40K |
| Depreciation & Amortization | 4.07M | 3.40M | 2.64M | 1.85M | 1.54M | 1.34M | 1.34M | 1.15M | 927.89K |
| EBITDA | 32.18M | 18.66M | 3.39B | 1.27B | 1.51B | 7.11M | 3.21M | 5.16M | 1.72M |
| EBITDA Ratio | 13.39% | 10.76% | 2,397.28% | 1,425.05% | 2,074.92% | 11.98% | 7.52% | 18.33% | 7.91% |
| Operating Income | 26.81M | 12.59M | 17.54M | 8.64M | 8.55M | 5.21M | 1.71M | 4.00M | 847.57K |
| Operating Income Ratio | 11.16% | 7.26% | 12.40% | 9.71% | 11.76% | 8.78% | 4.00% | 14.22% | 3.89% |
| Total Other Income/Expenses | 1.19M | 2.98M | 1.73M | 1.73M | 1.18M | 841.11K | 712.75K | -457.72K | -569.05K |
| Income Before Tax | 28.00M | 15.57M | 19.27M | 10.37M | 9.73M | 6.05M | 2.42M | 3.54M | 278.52K |
| Income Before Tax Ratio | 11.65% | 8.98% | 13.62% | 11.66% | 13.37% | 10.19% | 5.67% | 12.60% | 1.28% |
| Income Tax Expense | 3.07M | 2.39M | 2.97B | 1.26B | 1.45B | 1.28M | 635.86K | 594.24K | -35.07K |
| Net Income | 24.86M | 13.06M | 16.09M | 8.77M | 8.28M | 4.77M | 1.78M | 2.95M | 313.59K |
| Net Income Ratio | 10.35% | 7.53% | 11.38% | 9.86% | 11.38% | 8.04% | 4.18% | 10.48% | 1.44% |
| EPS | 1.36 | 0.71 | 0.88 | 0.48 | 0.45 | 0.30 | 0.11 | 0.16 | 0.02 |
| EPS Diluted | 1.36 | 0.71 | 0.88 | 0.48 | 0.45 | 0.30 | 0.11 | 0.16 | 0.02 |
| Weighted Avg Shares Out | 18.33M | 18.33M | 18.33M | 18.33M | 18.33M | 16.02M | 15.59M | 18.33M | 18.33M |
| Weighted Avg Shares Out (Dil) | 18.33M | 18.33M | 18.33M | 18.33M | 18.33M | 16.02M | 15.59M | 18.33M | 18.33M |
China Customer Relations Centers, Inc. Shareholders Approve Going Private Transaction
TAI'AN, China, June 18, 2021 /PRNewswire/ -- China Customer Relations Centers, Inc. (Nasdaq: CCRC) (the "Company"), a leading e-commerce and financial services business process outsourcing service provider in China, today announced that at the extraordinary general meeting of shareholders (the...
China Customer Relations Centers, Inc. Announces Financial Results for the Full Year 2020 as Compared to Full Year 2019
TAI'AN, China, May 17, 2021 /PRNewswire/ -- China Customer Relations Centers, Inc. (NASDAQ: CCRC) ("CCRC" or the "Company"), a leading e-commerce and financial services business process outsourcing ("BPO") service provider in China, today announced its financial results for the year...
China Customer Relations Centers, Inc. to Hold Extraordinary General Meeting of Shareholders
TAI'AN, China, May 7, 2021 /PRNewswire/ — China Customer Relations Centers, Inc. (Nasdaq: CCRC) (the "Company"), a leading e-commerce and financial services business process outsourcing ("BPO") service provider in China, today announced that it has called an extraordinary general meeting of...
CCRC Stock Price Increases Over 10% Pre-Market: Why It Happened
The stock price of China Customer Relations Centers, Inc. (Nasdaq: CCRC) increased by over 10% during the pre-market. This is why it happened.
China Customer Relations Centers, Inc. Enters into Definitive Merger Agreement for Going Private Transaction
TAI'AN, China, March 12, 2021 /PRNewswire/ -- China Customer Relations Centers, Inc. (Nasdaq: CCRC) (the "Company"), a leading e-commerce and financial services business process outsourcing ("BPO") service provider in China, today announced that it has entered into a definitive Agreement...
China Customer Relations Centers: Fast Growth And Profitable Operations Justify A Stock Price Of At Least $10
CCRC increased 26% on over 10 million shares traded on Monday after Friday afternoon's press release showed a strong improvement in the company's financials. Revenue, gross profit, operating income and operating cash flow all drastically improved in the first half...
China Customer Relations Centers, Inc. Announces Financial Results for the First Half of 2020
Revenues and EPS Increased by 33.4% and 106.4%, Respectively, for the First Half of 2020 TAI'AN, China, Dec. 18, 2020 /PRNewswire/ -- China Customer Relations Centers, Inc. (NASDAQ: CCRC) ("CCRC" or the "Company"), a leading business process outsourcing ("BPO") service...
China Customer Relations Centers, Inc. Announces Receipt of Preliminary Non-Binding "Going Private" Proposal and Formation of Special Committee
TAI'AN, China, Nov. 30, 2020 /PRNewswire/ -- China Customer Relations Centers, Inc. (Nasdaq: CCRC) ("CCRC" or the "Company"), a leading e-commerce and financial services business process outsourcing ("BPO") service provider in China, today announced that its board of directors (the...
Qiwi (NASDAQ:QIWI) and China Customer Relations Centers (NASDAQ:CCRC) Head-To-Head Contrast
Qiwi (NASDAQ:QIWI) and China Customer Relations Centers (NASDAQ:CCRC) are both small-cap business services companies, but which is the better stock? We will compare the two businesses based on the strength of their valuation, risk, institutional ownership, analyst recommendations, earnings, profitability...
Critical Comparison: FleetCor Technologies (NYSE:FLT) & China Customer Relations Centers (NYSE:CCRC)
FleetCor Technologies (NYSE:FLT) and China Customer Relations Centers (NASDAQ:CCRC) are both business services companies, but which is the superior stock? We will contrast the two businesses based on the strength of their institutional ownership, earnings, risk, analyst recommendations, profitability, dividends...
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