ServiceNow, Inc. (NOW) Income Statement Analysis

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Complete financial analysis of ServiceNow, Inc. (NOW) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of ServiceNow, Inc., a leading company in the Software – Application industry within the Technology sector.

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ServiceNow, Inc. (NOW)

Industry: Software - Application

Sector: Technology

Website: https://www.servicenow.com

About ServiceNow, Inc.

ServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. It operates the Now platform for workflow automation, artificial intelligence, machine learning, robotic process automation, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. The company also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; IT business management product suite; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT Asset Management to automate IT asset lifecycles; and security operations that connects with internal and third party. In addition, it offers governance, risk, and compliance product to manage risk and resilience; human resources, legal, and workplace service delivery products; safe workplace applications; customer service management product; and field service management applications. Further, it provides App Engine product; IntegrationHub enables application to extend workflows; and professional, industry solutions, and customer support services. It serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products through direct sales team and resale partners. It has a strategic partnership with Celonis to help customers identify and prioritize processes that are suitable for automation. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. The company was founded in 2004 and is headquartered in Santa Clara, California.

Metric	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2008	2007
Revenue	8.97B	7.25B	5.90B	4.52B	3.46B	2.61B	1.93B	1.39B	1.01B	682.56M	424.65M	243.71M	92.64M	43.33M	19.30M	8.80M	1.90M
Cost of Revenue	1.92B	1.57B	1.35B	987.11M	796.65M	622.66M	499.77M	398.68M	329.41M	248.78M	155.26M	104.01M	31.58M	16.19M	7.90M	4.60M	700.00K
Gross Profit	7.05B	5.67B	4.54B	3.53B	2.66B	1.99B	1.43B	991.83M	676.07M	433.79M	269.39M	139.70M	61.07M	27.14M	11.40M	4.20M	1.20M
Gross Profit Ratio	78.59%	78.29%	77.05%	78.16%	76.98%	76.13%	74.15%	71.33%	67.24%	63.55%	63.44%	57.32%	65.92%	62.63%	59.07%	47.73%	63.16%
Research & Development	2.12B	1.77B	1.40B	1.02B	748.37M	529.50M	377.52M	285.24M	217.39M	148.26M	78.68M	39.33M	7.00M	7.19M	2.40M	2.10M	2.70M
General & Administrative	863.00M	735.00M	597.00M	454.17M	339.02M	296.03M	210.53M	158.94M	126.60M	96.25M	61.79M	34.12M	9.38M	28.81M	14.90M	8.00M	2.70M
Selling & Marketing	3.30B	2.81B	2.29B	1.86B	1.53B	1.20B	946.62M	700.46M	498.44M	341.12M	195.19M	103.84M	34.12M	19.33M	0.00	0.00	0.00
SG&A	4.16B	3.55B	2.89B	2.31B	1.87B	1.50B	1.16B	859.40M	625.04M	437.36M	256.98M	137.95M	43.50M	48.14M	14.90M	8.00M	2.70M
Other Expenses	0.00	71.00M	20.00M	-16.93M	3.53M	-341.00K	244.00K	251.00K	-350.00K	-100.00K	0.00	0.00	0.00	0.00	-100.00K	-100.00K	-100.00K
Operating Expenses	6.29B	5.32B	4.29B	3.33B	2.62B	2.03B	1.53B	1.14B	842.43M	585.62M	335.66M	177.29M	50.51M	55.34M	17.20M	10.00M	5.30M
Cost & Expenses	8.21B	6.89B	5.64B	4.32B	3.42B	2.65B	2.03B	1.54B	1.17B	834.40M	490.92M	281.30M	82.08M	71.53M	25.10M	14.60M	6.00M
Interest Income	302.00M	82.00M	20.00M	39.48M	58.35M	56.14M	5.80M	6.04M	4.75M	1.41M	865.00K	1.60M	0.00	606.00K	0.00	0.00	0.00
Interest Expense	24.00M	27.00M	28.00M	32.75M	33.28M	52.73M	53.39M	33.28M	26.65M	23.71M	4.93M	1.60M	0.00	1.23M	1.23M	0.00	200.00K
Depreciation & Amortization	562.00M	342.00M	388.00M	271.00M	202.50M	148.20M	112.90M	83.08M	60.36M	42.06M	24.15M	13.51M	1.47M	369.00K	200.00K	0.00	300.00K
EBITDA	1.59B	768.00M	257.00M	452.93M	302.97M	161.91M	49.48M	-333.69M	-101.56M	-104.42M	-47.67M	-22.47M	11.43M	-27.83M	-29.06M	-5.90M	-3.80M
EBITDA Ratio	17.77%	11.86%	12.70%	11.47%	10.19%	6.26%	0.94%	-4.58%	-10.54%	-16.08%	-9.92%	-9.88%	12.33%	-64.23%	-29.53%	-67.05%	-200.00%
Operating Income	762.00M	355.00M	257.00M	198.86M	100.47M	-42.43M	-101.41M	-422.81M	-166.37M	-151.84M	-66.27M	-37.58M	10.56M	-28.20M	-5.90M	-5.90M	-4.10M
Operating Income Ratio	8.49%	4.90%	4.36%	4.40%	2.90%	-1.63%	-5.25%	-30.41%	-16.55%	-22.24%	-15.61%	-15.42%	11.40%	-65.08%	-30.57%	-67.05%	-215.79%
Total Other Income/Expenses	246.00M	44.00M	-8.00M	-49.68M	-33.28M	3.40M	-49.01M	-28.25M	-26.65M	-23.71M	-4.93M	1.60M	606.00K	-1.23M	-1.23M	0.00	-1.76M
Income Before Tax	1.01B	399.00M	249.00M	149.19M	67.19M	-39.02M	-149.00M	-450.05M	-193.01M	-175.54M	-71.20M	-35.98M	11.17M	-29.43M	-5.90M	-5.90M	-4.00M
Income Before Tax Ratio	11.24%	5.51%	4.22%	3.30%	1.94%	-1.50%	-7.71%	-32.37%	-19.20%	-25.72%	-16.77%	-14.76%	12.05%	-67.91%	-30.57%	-67.05%	-210.53%
Income Tax Expense	-723.00M	74.00M	19.00M	30.68M	-559.51M	-12.32M	126.00K	1.75M	5.41M	3.85M	2.51M	1.37M	1.34M	280.00K	0.00	0.00	-300.00K
Net Income	1.73B	325.00M	230.00M	119.00M	626.70M	-26.70M	-149.13M	-451.80M	-198.43M	-179.39M	-73.71M	-37.35M	9.83M	-29.71M	-5.90M	-5.90M	-3.70M
Net Income Ratio	19.30%	4.49%	3.90%	2.63%	18.11%	-1.02%	-7.71%	-32.49%	-19.73%	-26.28%	-17.36%	-15.32%	10.61%	-68.56%	-30.57%	-67.05%	-194.74%
EPS	8.48	1.61	1.16	0.61	3.36	-0.15	-0.87	-2.75	-1.27	-1.23	-0.54	-0.51	0.39	-1.18	-0.05	-0.05	-0.03
EPS Diluted	8.42	1.60	1.13	0.59	3.18	-0.15	-0.87	-2.75	-1.27	-1.23	-0.54	-0.51	0.39	-1.18	-0.05	-0.05	-0.03
Weighted Avg Shares Out	204.14M	201.43M	198.09M	193.10M	186.47M	177.85M	171.18M	164.53M	155.71M	145.36M	135.42M	73.84M	25.12M	25.12M	120.30M	120.30M	120.30M
Weighted Avg Shares Out (Dil)	205.59M	203.54M	203.17M	202.48M	197.22M	177.85M	171.18M	164.53M	155.71M	145.36M	135.42M	73.91M	25.12M	25.12M	120.30M	120.30M	120.30M

Markets Up from Session Lows, Still Close in Red

October 23, 2024zacks.com

After the close, Tesla (TSLA), ServiceNow (NOW) and IBM (IBM) beat on earnings, while Las Vegas Sands (LVS) missed.

Compared to Estimates, ServiceNow (NOW) Q3 Earnings: A Look at Key Metrics

October 23, 2024zacks.com

Although the revenue and EPS for ServiceNow (NOW) give a sense of how its business performed in the quarter ended September 2024, it might be worth considering how some key metrics compare with Wall Street estimates and the year-ago numbers.

ServiceNow (NOW) Tops Q3 Earnings and Revenue Estimates

October 23, 2024zacks.com

ServiceNow (NOW) came out with quarterly earnings of $3.72 per share, beating the Zacks Consensus Estimate of $3.46 per share. This compares to earnings of $2.92 per share a year ago.

Software Maker ServiceNow Delivers Q3 Earnings, Revenue Beat

October 23, 2024investors.com

ServiceNow stock dipped after the enterprise software maker delivered Q3 earnings that topped estimates but guidance underwhelmed investors.

ServiceNow rides AI wave to another beat-and-raise quarter, but its stock dips

October 23, 2024marketwatch.com

ServiceNow says businesses increasingly are turning to the company's software to improve employee productivity — and now AI is part of the mix.

ServiceNow forecasts quarterly subscription revenue above estimates as AI boosts demand

October 23, 2024reuters.com

ServiceNow forecast fourth-quarter subscription revenue above Wall Street estimates on Wednesday, indicating a robust demand as businesses turn to its AI-driven products for managing their IT services.

ServiceNow Reports Third Quarter 2024 Financial Results

October 23, 2024businesswire.com

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced financial results for its third quarter ended September 30, 2024, with subscription revenues of $2,715 million in Q3 2024, representing 23% year-over-year growth and 22.5% in...

ServiceNow Names Enterprise Software Industry Veteran Amit Zavery as President, CPO, and COO to Lead Product and Engineering

October 23, 2024businesswire.com

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced that enterprise software industry veteran Amit Zavery will join the company as president, chief product officer (CPO), and chief operating officer (COO) to lead product and...

ServiceNow Introduces Workflow Data Fabric, Forging a New Generation of AI-fueled Productivity for the Enterprise

October 23, 2024businesswire.com

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow introduces Workflow Data Fabric, forging a new generation of AI-fueled productivity for the enterprise.