Complete financial analysis of eGain Corporation (EGAN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of eGain Corporation, a leading company in the Software – Application industry within the Technology sector.
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eGain Corporation (EGAN)
About eGain Corporation
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Metric | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 92.80M | 98.01M | 91.95M | 78.29M | 72.73M | 67.23M | 61.31M | 58.22M | 69.38M | 75.91M | 70.26M | 58.89M | 43.36M | 44.07M | 29.88M | 33.22M | 30.11M | 22.47M | 22.56M | 20.43M | 19.60M | 22.08M | 30.43M | 53.44M | 13.36M | 1.00M | 2.00K |
| Cost of Revenue | 27.59M | 27.32M | 24.54M | 19.27M | 21.08M | 21.84M | 22.34M | 21.20M | 23.69M | 29.14M | 23.46M | 18.01M | 13.44M | 10.92M | 9.71M | 10.75M | 11.64M | 9.23M | 7.22M | 6.62M | 8.11M | 11.34M | 18.31M | 30.85M | 12.66M | 1.50M | 52.00K |
| Gross Profit | 65.21M | 70.70M | 67.41M | 59.02M | 51.65M | 45.39M | 38.97M | 37.02M | 45.69M | 46.77M | 46.80M | 40.88M | 29.93M | 33.15M | 20.17M | 22.47M | 18.47M | 13.24M | 15.35M | 13.81M | 11.50M | 10.75M | 12.12M | 22.59M | 699.00K | -500.00K | -50.00K |
| Gross Profit Ratio | 70.27% | 72.13% | 73.32% | 75.39% | 71.01% | 67.51% | 63.57% | 63.58% | 65.85% | 61.61% | 66.61% | 69.42% | 69.02% | 75.23% | 67.51% | 67.65% | 61.35% | 58.92% | 68.02% | 67.59% | 58.64% | 48.66% | 39.83% | 42.27% | 5.23% | -50.00% | -2,500.00% |
| Research & Development | 26.63M | 27.30M | 24.39M | 17.93M | 16.64M | 14.37M | 14.71M | 13.75M | 16.06M | 16.04M | 9.96M | 8.42M | 6.13M | 5.55M | 5.51M | 5.48M | 5.10M | 3.97M | 3.05M | 2.37M | 2.94M | 5.87M | 11.40M | 22.88M | 11.75M | 2.10M | 314.00K |
| General & Administrative | 10.50M | 10.30M | 11.42M | 7.75M | 7.98M | 8.20M | 7.57M | 6.55M | 7.77M | 9.31M | 7.53M | 6.79M | 5.74M | 3.97M | 3.21M | 3.27M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 0.00 | -32.00K |
| Selling & Marketing | 22.12M | 31.71M | 33.75M | 26.00M | 19.62M | 17.30M | 17.68M | 20.44M | 27.72M | 32.70M | 33.37M | 24.43M | 21.18M | 13.93M | 10.23M | 10.47M | 0.00 | 12.85M | 9.57M | 8.86M | 8.28M | 9.60M | 25.15M | 0.00 | 0.00 | 0.00 | 246.00K |
| SG&A | 32.61M | 42.01M | 45.17M | 33.75M | 27.60M | 25.50M | 25.25M | 26.99M | 35.50M | 42.02M | 40.90M | 31.22M | 26.92M | 17.91M | 13.44M | 13.74M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 5.40M | 214.00K |
| Other Expenses | 0.00 | -434.00K | 838.00K | -559.00K | 185.00K | -202.00K | -206.00K | -32.00K | 728.00K | 11.00K | -415.00K | 303.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.20M | 1.46M | 72.80M | 40.11M | 23.49M | 8.70M | 304.00K |
| Operating Expenses | 59.24M | 69.31M | 69.55M | 51.68M | 44.24M | 39.87M | 39.96M | 40.74M | 51.56M | 58.06M | 50.86M | 39.64M | 33.06M | 23.46M | 18.95M | 19.22M | 21.09M | 19.71M | 15.25M | 14.52M | 15.88M | 21.75M | 118.29M | 126.37M | 70.34M | 10.80M | 832.00K |
| Cost & Expenses | 86.83M | 96.62M | 94.09M | 70.95M | 65.32M | 61.71M | 62.30M | 61.94M | 75.25M | 87.20M | 74.32M | 57.65M | 46.49M | 34.37M | 28.66M | 29.96M | 32.72M | 28.94M | 22.47M | 21.14M | 23.98M | 33.08M | 136.60M | 157.22M | 83.01M | 12.30M | 884.00K |
| Interest Income | 3.80M | 2.40M | 94.00K | 13.00K | 395.00K | 319.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 76.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 0.00 | 0.00 | 94.00K | 0.00 | 395.00K | 319.00K | 983.00K | 0.00 | 1.96M | 834.00K | 181.00K | 483.00K | 722.00K | 1.23M | 1.12M | 1.44M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 68.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 2.98M | 3.16M | 3.01M | 3.30M | 2.95M | 800.00K | 2.64M | 3.20M | 4.84M | 5.01M | 2.11M | 1.25M | 846.00K | 598.00K | 631.00K | 689.00K | 752.00K | 645.00K | 413.00K | 326.00K | 2.26M | 6.23M | 44.32M | 47.60M | 23.49M | 3.30M | 58.00K |
| EBITDA | 12.70M | 1.39M | -614.00K | 7.34M | 7.41M | 6.32M | 1.65M | -526.00K | -1.03M | -6.26M | -1.95M | 2.50M | -1.19M | 10.29M | 1.79M | 4.18M | -1.86M | -5.66M | 508.00K | -384.00K | -2.12M | -4.77M | -61.84M | -56.18M | -46.16M | -8.00M | -824.00K |
| EBITDA Ratio | 13.69% | 1.42% | -2.33% | 9.37% | 10.18% | 7.91% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 23.35% | 6.20% | 11.88% | -7.29% | -26.23% | 2.11% | -6.39% | -10.68% | -18.79% | -52.91% | -102.43% | -344.90% | -800.00% | -41,200.00% |
| Operating Income | 5.97M | 1.39M | -2.14M | 5.25M | 5.29M | 5.52M | -988.00K | -3.73M | -5.87M | -11.29M | -4.06M | 1.24M | -3.13M | 9.69M | 1.22M | 3.26M | -2.61M | -6.47M | 95.00K | 212.00K | -4.40M | -11.62M | -115.13M | -105.22M | -69.65M | -11.30M | -882.00K |
| Operating Income Ratio | 6.43% | 1.42% | -2.33% | 6.71% | 7.28% | 8.21% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 21.99% | 4.09% | 9.80% | -8.68% | -28.78% | 0.42% | 1.04% | -22.47% | -52.62% | -378.36% | -196.91% | -521.22% | -1,130.00% | -44,100.00% |
| Total Other Income/Expenses | 3.75M | 1.97M | 932.00K | -546.00K | 580.00K | -521.00K | -1.19M | -1.76M | -1.23M | -823.00K | -596.00K | -180.00K | -1.40M | -985.00K | -1.19M | -1.21M | -1.33M | -1.10M | -1.01M | -1.05M | -490.00K | 144.00K | -690.00K | -1.44M | -71.00K | 0.00 | 0.00 |
| Income Before Tax | 9.72M | 3.36M | -1.21M | 6.79M | 7.99M | 5.00M | -2.18M | -5.49M | -7.10M | -12.11M | -4.66M | 1.06M | -4.53M | 8.71M | 32.00K | 2.05M | -3.94M | -7.56M | -913.00K | -842.00K | -4.89M | -11.48M | -115.82M | -106.67M | -69.72M | 0.00 | 0.00 |
| Income Before Tax Ratio | 10.47% | 3.42% | -1.31% | 8.68% | 10.98% | 7.44% | -3.55% | -9.43% | -10.24% | -15.95% | -6.63% | 1.81% | -10.44% | 19.76% | 0.11% | 6.17% | -13.09% | -33.65% | -4.05% | -4.12% | -24.97% | -51.97% | -380.62% | -199.61% | -521.75% | 0.00% | 0.00% |
| Income Tax Expense | 1.94M | 1.25M | 1.24M | -166.00K | 778.00K | 833.00K | -186.00K | 533.00K | -863.00K | 320.00K | 591.00K | 379.00K | 390.00K | 196.00K | 159.00K | -129.00K | 206.00K | 136.00K | 146.00K | 132.00K | 513.00K | 476.00K | 9.65M | -1.13M | -1.21M | 0.00 | 56.00K |
| Net Income | 7.78M | 2.11M | -2.44M | 6.96M | 7.21M | 4.17M | -1.99M | -6.02M | -6.24M | -12.43M | -5.25M | 684.00K | -4.92M | 8.51M | -127.00K | 2.18M | -4.15M | -7.70M | -1.06M | -842.00K | -4.89M | -11.48M | -115.82M | -102.65M | -68.43M | -11.30M | -938.00K |
| Net Income Ratio | 8.38% | 2.15% | -2.65% | 8.89% | 9.91% | 6.20% | -3.25% | -10.34% | -8.99% | -16.37% | -7.47% | 1.16% | -11.34% | 19.31% | -0.43% | 6.56% | -13.77% | -34.26% | -4.69% | -4.12% | -24.97% | -51.97% | -380.62% | -192.10% | -512.13% | -1,130.00% | -46,900.00% |
| EPS | 0.25 | 0.07 | -0.08 | 0.22 | 0.24 | 0.15 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.37 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| EPS Diluted | 0.25 | 0.06 | -0.08 | 0.21 | 0.23 | 0.14 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.35 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| Weighted Avg Shares Out | 30.84M | 31.96M | 31.55M | 31.01M | 30.62M | 28.58M | 27.33M | 27.11M | 27.06M | 26.44M | 24.98M | 24.78M | 24.33M | 22.71M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
| Weighted Avg Shares Out (Dil) | 31.47M | 32.80M | 31.55M | 32.60M | 31.96M | 30.36M | 27.33M | 27.11M | 27.06M | 26.61M | 25.35M | 26.09M | 24.33M | 24.29M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
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