See more : Tauriga Sciences, Inc. (TAUG) Income Statement Analysis – Financial Results
Complete financial analysis of eGain Corporation (EGAN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of eGain Corporation, a leading company in the Software – Application industry within the Technology sector.
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eGain Corporation (EGAN)
About eGain Corporation
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Metric | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 92.80M | 98.01M | 91.95M | 78.29M | 72.73M | 67.23M | 61.31M | 58.22M | 69.38M | 75.91M | 70.26M | 58.89M | 43.36M | 44.07M | 29.88M | 33.22M | 30.11M | 22.47M | 22.56M | 20.43M | 19.60M | 22.08M | 30.43M | 53.44M | 13.36M | 1.00M | 2.00K |
| Cost of Revenue | 27.59M | 27.32M | 24.54M | 19.27M | 21.08M | 21.84M | 22.34M | 21.20M | 23.69M | 29.14M | 23.46M | 18.01M | 13.44M | 10.92M | 9.71M | 10.75M | 11.64M | 9.23M | 7.22M | 6.62M | 8.11M | 11.34M | 18.31M | 30.85M | 12.66M | 1.50M | 52.00K |
| Gross Profit | 65.21M | 70.70M | 67.41M | 59.02M | 51.65M | 45.39M | 38.97M | 37.02M | 45.69M | 46.77M | 46.80M | 40.88M | 29.93M | 33.15M | 20.17M | 22.47M | 18.47M | 13.24M | 15.35M | 13.81M | 11.50M | 10.75M | 12.12M | 22.59M | 699.00K | -500.00K | -50.00K |
| Gross Profit Ratio | 70.27% | 72.13% | 73.32% | 75.39% | 71.01% | 67.51% | 63.57% | 63.58% | 65.85% | 61.61% | 66.61% | 69.42% | 69.02% | 75.23% | 67.51% | 67.65% | 61.35% | 58.92% | 68.02% | 67.59% | 58.64% | 48.66% | 39.83% | 42.27% | 5.23% | -50.00% | -2,500.00% |
| Research & Development | 26.63M | 27.30M | 24.39M | 17.93M | 16.64M | 14.37M | 14.71M | 13.75M | 16.06M | 16.04M | 9.96M | 8.42M | 6.13M | 5.55M | 5.51M | 5.48M | 5.10M | 3.97M | 3.05M | 2.37M | 2.94M | 5.87M | 11.40M | 22.88M | 11.75M | 2.10M | 314.00K |
| General & Administrative | 10.50M | 10.30M | 11.42M | 7.75M | 7.98M | 8.20M | 7.57M | 6.55M | 7.77M | 9.31M | 7.53M | 6.79M | 5.74M | 3.97M | 3.21M | 3.27M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 0.00 | -32.00K |
| Selling & Marketing | 22.12M | 31.71M | 33.75M | 26.00M | 19.62M | 17.30M | 17.68M | 20.44M | 27.72M | 32.70M | 33.37M | 24.43M | 21.18M | 13.93M | 10.23M | 10.47M | 0.00 | 12.85M | 9.57M | 8.86M | 8.28M | 9.60M | 25.15M | 0.00 | 0.00 | 0.00 | 246.00K |
| SG&A | 32.61M | 42.01M | 45.17M | 33.75M | 27.60M | 25.50M | 25.25M | 26.99M | 35.50M | 42.02M | 40.90M | 31.22M | 26.92M | 17.91M | 13.44M | 13.74M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 5.40M | 214.00K |
| Other Expenses | 0.00 | -434.00K | 838.00K | -559.00K | 185.00K | -202.00K | -206.00K | -32.00K | 728.00K | 11.00K | -415.00K | 303.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.20M | 1.46M | 72.80M | 40.11M | 23.49M | 8.70M | 304.00K |
| Operating Expenses | 59.24M | 69.31M | 69.55M | 51.68M | 44.24M | 39.87M | 39.96M | 40.74M | 51.56M | 58.06M | 50.86M | 39.64M | 33.06M | 23.46M | 18.95M | 19.22M | 21.09M | 19.71M | 15.25M | 14.52M | 15.88M | 21.75M | 118.29M | 126.37M | 70.34M | 10.80M | 832.00K |
| Cost & Expenses | 86.83M | 96.62M | 94.09M | 70.95M | 65.32M | 61.71M | 62.30M | 61.94M | 75.25M | 87.20M | 74.32M | 57.65M | 46.49M | 34.37M | 28.66M | 29.96M | 32.72M | 28.94M | 22.47M | 21.14M | 23.98M | 33.08M | 136.60M | 157.22M | 83.01M | 12.30M | 884.00K |
| Interest Income | 3.80M | 2.40M | 94.00K | 13.00K | 395.00K | 319.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 76.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 0.00 | 0.00 | 94.00K | 0.00 | 395.00K | 319.00K | 983.00K | 0.00 | 1.96M | 834.00K | 181.00K | 483.00K | 722.00K | 1.23M | 1.12M | 1.44M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 68.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 2.98M | 3.16M | 3.01M | 3.30M | 2.95M | 800.00K | 2.64M | 3.20M | 4.84M | 5.01M | 2.11M | 1.25M | 846.00K | 598.00K | 631.00K | 689.00K | 752.00K | 645.00K | 413.00K | 326.00K | 2.26M | 6.23M | 44.32M | 47.60M | 23.49M | 3.30M | 58.00K |
| EBITDA | 12.70M | 1.39M | -614.00K | 7.34M | 7.41M | 6.32M | 1.65M | -526.00K | -1.03M | -6.26M | -1.95M | 2.50M | -1.19M | 10.29M | 1.79M | 4.18M | -1.86M | -5.66M | 508.00K | -384.00K | -2.12M | -4.77M | -61.84M | -56.18M | -46.16M | -8.00M | -824.00K |
| EBITDA Ratio | 13.69% | 1.42% | -2.33% | 9.37% | 10.18% | 7.91% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 23.35% | 6.20% | 11.88% | -7.29% | -26.23% | 2.11% | -6.39% | -10.68% | -18.79% | -52.91% | -102.43% | -344.90% | -800.00% | -41,200.00% |
| Operating Income | 5.97M | 1.39M | -2.14M | 5.25M | 5.29M | 5.52M | -988.00K | -3.73M | -5.87M | -11.29M | -4.06M | 1.24M | -3.13M | 9.69M | 1.22M | 3.26M | -2.61M | -6.47M | 95.00K | 212.00K | -4.40M | -11.62M | -115.13M | -105.22M | -69.65M | -11.30M | -882.00K |
| Operating Income Ratio | 6.43% | 1.42% | -2.33% | 6.71% | 7.28% | 8.21% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 21.99% | 4.09% | 9.80% | -8.68% | -28.78% | 0.42% | 1.04% | -22.47% | -52.62% | -378.36% | -196.91% | -521.22% | -1,130.00% | -44,100.00% |
| Total Other Income/Expenses | 3.75M | 1.97M | 932.00K | -546.00K | 580.00K | -521.00K | -1.19M | -1.76M | -1.23M | -823.00K | -596.00K | -180.00K | -1.40M | -985.00K | -1.19M | -1.21M | -1.33M | -1.10M | -1.01M | -1.05M | -490.00K | 144.00K | -690.00K | -1.44M | -71.00K | 0.00 | 0.00 |
| Income Before Tax | 9.72M | 3.36M | -1.21M | 6.79M | 7.99M | 5.00M | -2.18M | -5.49M | -7.10M | -12.11M | -4.66M | 1.06M | -4.53M | 8.71M | 32.00K | 2.05M | -3.94M | -7.56M | -913.00K | -842.00K | -4.89M | -11.48M | -115.82M | -106.67M | -69.72M | 0.00 | 0.00 |
| Income Before Tax Ratio | 10.47% | 3.42% | -1.31% | 8.68% | 10.98% | 7.44% | -3.55% | -9.43% | -10.24% | -15.95% | -6.63% | 1.81% | -10.44% | 19.76% | 0.11% | 6.17% | -13.09% | -33.65% | -4.05% | -4.12% | -24.97% | -51.97% | -380.62% | -199.61% | -521.75% | 0.00% | 0.00% |
| Income Tax Expense | 1.94M | 1.25M | 1.24M | -166.00K | 778.00K | 833.00K | -186.00K | 533.00K | -863.00K | 320.00K | 591.00K | 379.00K | 390.00K | 196.00K | 159.00K | -129.00K | 206.00K | 136.00K | 146.00K | 132.00K | 513.00K | 476.00K | 9.65M | -1.13M | -1.21M | 0.00 | 56.00K |
| Net Income | 7.78M | 2.11M | -2.44M | 6.96M | 7.21M | 4.17M | -1.99M | -6.02M | -6.24M | -12.43M | -5.25M | 684.00K | -4.92M | 8.51M | -127.00K | 2.18M | -4.15M | -7.70M | -1.06M | -842.00K | -4.89M | -11.48M | -115.82M | -102.65M | -68.43M | -11.30M | -938.00K |
| Net Income Ratio | 8.38% | 2.15% | -2.65% | 8.89% | 9.91% | 6.20% | -3.25% | -10.34% | -8.99% | -16.37% | -7.47% | 1.16% | -11.34% | 19.31% | -0.43% | 6.56% | -13.77% | -34.26% | -4.69% | -4.12% | -24.97% | -51.97% | -380.62% | -192.10% | -512.13% | -1,130.00% | -46,900.00% |
| EPS | 0.25 | 0.07 | -0.08 | 0.22 | 0.24 | 0.15 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.37 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| EPS Diluted | 0.25 | 0.06 | -0.08 | 0.21 | 0.23 | 0.14 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.35 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| Weighted Avg Shares Out | 30.84M | 31.96M | 31.55M | 31.01M | 30.62M | 28.58M | 27.33M | 27.11M | 27.06M | 26.44M | 24.98M | 24.78M | 24.33M | 22.71M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
| Weighted Avg Shares Out (Dil) | 31.47M | 32.80M | 31.55M | 32.60M | 31.96M | 30.36M | 27.33M | 27.11M | 27.06M | 26.61M | 25.35M | 26.09M | 24.33M | 24.29M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
eGain to Announce Fiscal 2024 First Quarter Financial Results on November 2, 2023
SUNNYVALE, Calif., Oct. 24, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed...
EGain (EGAN) Advances While Market Declines: Some Information for Investors
EGain (EGAN) closed at $6.22 in the latest trading session, marking a +1.47% move from the prior day.
Rogue Credit Union Elevates CX with eGain Knowledge Hub
SUNNYVALE, Calif., Oct. 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated solution to assist contact center agents and retail bankers across the...
(EGAN) Increases Despite Market Slip: Here's What You Need to Know
In the most recent trading session, eGain (EGAN) closed at $6.20, indicating a +1.47% shift from the previous trading day.
EGain (EGAN) Stock Drops Despite Market Gains: Important Facts to Note
In the closing of the recent trading day, eGain (EGAN) stood at $6.37, denoting a -0.78% change from the preceding trading day.
eGain (EGAN) Elevates Customer Engagement With AssistGPT
eGain (EGAN) unveils AssistGPT that leverages advanced Generative AI, which enhances customer engagement through advanced knowledge automation.
eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement
SUNNYVALE, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN ), the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT™ at its Solve™ 23 conference, being held on September 25, at the Brewery, London.
EGain (EGAN) Flat As Market Sinks: What You Should Know
EGain (EGAN) closed at $6.35 in the latest trading session, marking no change from the prior day.
EGain (EGAN) Beats Q4 Earnings and Revenue Estimates
EGain (EGAN) came out with quarterly earnings of $0.11 per share, beating the Zacks Consensus Estimate of $0.06 per share. This compares to earnings of $0.03 per share a year ago.
eGain Corporation (EGAN) Q4 2023 Earnings Call Transcript
eGain Corporation (NASDAQ:EGAN ) Q4 2023 Earnings Call Transcript September 14, 2023 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Richard Baldry - ROTH MKM Jeff...
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