See more : Universal Potash Corp. (UPCO) Income Statement Analysis – Financial Results
Complete financial analysis of eGain Corporation (EGAN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of eGain Corporation, a leading company in the Software – Application industry within the Technology sector.
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eGain Corporation (EGAN)
About eGain Corporation
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Metric | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 92.80M | 98.01M | 91.95M | 78.29M | 72.73M | 67.23M | 61.31M | 58.22M | 69.38M | 75.91M | 70.26M | 58.89M | 43.36M | 44.07M | 29.88M | 33.22M | 30.11M | 22.47M | 22.56M | 20.43M | 19.60M | 22.08M | 30.43M | 53.44M | 13.36M | 1.00M | 2.00K |
| Cost of Revenue | 27.59M | 27.32M | 24.54M | 19.27M | 21.08M | 21.84M | 22.34M | 21.20M | 23.69M | 29.14M | 23.46M | 18.01M | 13.44M | 10.92M | 9.71M | 10.75M | 11.64M | 9.23M | 7.22M | 6.62M | 8.11M | 11.34M | 18.31M | 30.85M | 12.66M | 1.50M | 52.00K |
| Gross Profit | 65.21M | 70.70M | 67.41M | 59.02M | 51.65M | 45.39M | 38.97M | 37.02M | 45.69M | 46.77M | 46.80M | 40.88M | 29.93M | 33.15M | 20.17M | 22.47M | 18.47M | 13.24M | 15.35M | 13.81M | 11.50M | 10.75M | 12.12M | 22.59M | 699.00K | -500.00K | -50.00K |
| Gross Profit Ratio | 70.27% | 72.13% | 73.32% | 75.39% | 71.01% | 67.51% | 63.57% | 63.58% | 65.85% | 61.61% | 66.61% | 69.42% | 69.02% | 75.23% | 67.51% | 67.65% | 61.35% | 58.92% | 68.02% | 67.59% | 58.64% | 48.66% | 39.83% | 42.27% | 5.23% | -50.00% | -2,500.00% |
| Research & Development | 26.63M | 27.30M | 24.39M | 17.93M | 16.64M | 14.37M | 14.71M | 13.75M | 16.06M | 16.04M | 9.96M | 8.42M | 6.13M | 5.55M | 5.51M | 5.48M | 5.10M | 3.97M | 3.05M | 2.37M | 2.94M | 5.87M | 11.40M | 22.88M | 11.75M | 2.10M | 314.00K |
| General & Administrative | 10.50M | 10.30M | 11.42M | 7.75M | 7.98M | 8.20M | 7.57M | 6.55M | 7.77M | 9.31M | 7.53M | 6.79M | 5.74M | 3.97M | 3.21M | 3.27M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 0.00 | -32.00K |
| Selling & Marketing | 22.12M | 31.71M | 33.75M | 26.00M | 19.62M | 17.30M | 17.68M | 20.44M | 27.72M | 32.70M | 33.37M | 24.43M | 21.18M | 13.93M | 10.23M | 10.47M | 0.00 | 12.85M | 9.57M | 8.86M | 8.28M | 9.60M | 25.15M | 0.00 | 0.00 | 0.00 | 246.00K |
| SG&A | 32.61M | 42.01M | 45.17M | 33.75M | 27.60M | 25.50M | 25.25M | 26.99M | 35.50M | 42.02M | 40.90M | 31.22M | 26.92M | 17.91M | 13.44M | 13.74M | 15.99M | 15.74M | 12.21M | 12.15M | 11.73M | 14.41M | 34.09M | 63.38M | 35.10M | 5.40M | 214.00K |
| Other Expenses | 0.00 | -434.00K | 838.00K | -559.00K | 185.00K | -202.00K | -206.00K | -32.00K | 728.00K | 11.00K | -415.00K | 303.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 1.20M | 1.46M | 72.80M | 40.11M | 23.49M | 8.70M | 304.00K |
| Operating Expenses | 59.24M | 69.31M | 69.55M | 51.68M | 44.24M | 39.87M | 39.96M | 40.74M | 51.56M | 58.06M | 50.86M | 39.64M | 33.06M | 23.46M | 18.95M | 19.22M | 21.09M | 19.71M | 15.25M | 14.52M | 15.88M | 21.75M | 118.29M | 126.37M | 70.34M | 10.80M | 832.00K |
| Cost & Expenses | 86.83M | 96.62M | 94.09M | 70.95M | 65.32M | 61.71M | 62.30M | 61.94M | 75.25M | 87.20M | 74.32M | 57.65M | 46.49M | 34.37M | 28.66M | 29.96M | 32.72M | 28.94M | 22.47M | 21.14M | 23.98M | 33.08M | 136.60M | 157.22M | 83.01M | 12.30M | 884.00K |
| Interest Income | 3.80M | 2.40M | 94.00K | 13.00K | 395.00K | 319.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 76.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 0.00 | 0.00 | 94.00K | 0.00 | 395.00K | 319.00K | 983.00K | 0.00 | 1.96M | 834.00K | 181.00K | 483.00K | 722.00K | 1.23M | 1.12M | 1.44M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 68.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 2.98M | 3.16M | 3.01M | 3.30M | 2.95M | 800.00K | 2.64M | 3.20M | 4.84M | 5.01M | 2.11M | 1.25M | 846.00K | 598.00K | 631.00K | 689.00K | 752.00K | 645.00K | 413.00K | 326.00K | 2.26M | 6.23M | 44.32M | 47.60M | 23.49M | 3.30M | 58.00K |
| EBITDA | 12.70M | 1.39M | -614.00K | 7.34M | 7.41M | 6.32M | 1.65M | -526.00K | -1.03M | -6.26M | -1.95M | 2.50M | -1.19M | 10.29M | 1.79M | 4.18M | -1.86M | -5.66M | 508.00K | -384.00K | -2.12M | -4.77M | -61.84M | -56.18M | -46.16M | -8.00M | -824.00K |
| EBITDA Ratio | 13.69% | 1.42% | -2.33% | 9.37% | 10.18% | 7.91% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 23.35% | 6.20% | 11.88% | -7.29% | -26.23% | 2.11% | -6.39% | -10.68% | -18.79% | -52.91% | -102.43% | -344.90% | -800.00% | -41,200.00% |
| Operating Income | 5.97M | 1.39M | -2.14M | 5.25M | 5.29M | 5.52M | -988.00K | -3.73M | -5.87M | -11.29M | -4.06M | 1.24M | -3.13M | 9.69M | 1.22M | 3.26M | -2.61M | -6.47M | 95.00K | 212.00K | -4.40M | -11.62M | -115.13M | -105.22M | -69.65M | -11.30M | -882.00K |
| Operating Income Ratio | 6.43% | 1.42% | -2.33% | 6.71% | 7.28% | 8.21% | -1.61% | -6.40% | -8.47% | -14.87% | -5.78% | 2.11% | -7.21% | 21.99% | 4.09% | 9.80% | -8.68% | -28.78% | 0.42% | 1.04% | -22.47% | -52.62% | -378.36% | -196.91% | -521.22% | -1,130.00% | -44,100.00% |
| Total Other Income/Expenses | 3.75M | 1.97M | 932.00K | -546.00K | 580.00K | -521.00K | -1.19M | -1.76M | -1.23M | -823.00K | -596.00K | -180.00K | -1.40M | -985.00K | -1.19M | -1.21M | -1.33M | -1.10M | -1.01M | -1.05M | -490.00K | 144.00K | -690.00K | -1.44M | -71.00K | 0.00 | 0.00 |
| Income Before Tax | 9.72M | 3.36M | -1.21M | 6.79M | 7.99M | 5.00M | -2.18M | -5.49M | -7.10M | -12.11M | -4.66M | 1.06M | -4.53M | 8.71M | 32.00K | 2.05M | -3.94M | -7.56M | -913.00K | -842.00K | -4.89M | -11.48M | -115.82M | -106.67M | -69.72M | 0.00 | 0.00 |
| Income Before Tax Ratio | 10.47% | 3.42% | -1.31% | 8.68% | 10.98% | 7.44% | -3.55% | -9.43% | -10.24% | -15.95% | -6.63% | 1.81% | -10.44% | 19.76% | 0.11% | 6.17% | -13.09% | -33.65% | -4.05% | -4.12% | -24.97% | -51.97% | -380.62% | -199.61% | -521.75% | 0.00% | 0.00% |
| Income Tax Expense | 1.94M | 1.25M | 1.24M | -166.00K | 778.00K | 833.00K | -186.00K | 533.00K | -863.00K | 320.00K | 591.00K | 379.00K | 390.00K | 196.00K | 159.00K | -129.00K | 206.00K | 136.00K | 146.00K | 132.00K | 513.00K | 476.00K | 9.65M | -1.13M | -1.21M | 0.00 | 56.00K |
| Net Income | 7.78M | 2.11M | -2.44M | 6.96M | 7.21M | 4.17M | -1.99M | -6.02M | -6.24M | -12.43M | -5.25M | 684.00K | -4.92M | 8.51M | -127.00K | 2.18M | -4.15M | -7.70M | -1.06M | -842.00K | -4.89M | -11.48M | -115.82M | -102.65M | -68.43M | -11.30M | -938.00K |
| Net Income Ratio | 8.38% | 2.15% | -2.65% | 8.89% | 9.91% | 6.20% | -3.25% | -10.34% | -8.99% | -16.37% | -7.47% | 1.16% | -11.34% | 19.31% | -0.43% | 6.56% | -13.77% | -34.26% | -4.69% | -4.12% | -24.97% | -51.97% | -380.62% | -192.10% | -512.13% | -1,130.00% | -46,900.00% |
| EPS | 0.25 | 0.07 | -0.08 | 0.22 | 0.24 | 0.15 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.37 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| EPS Diluted | 0.25 | 0.06 | -0.08 | 0.21 | 0.23 | 0.14 | -0.07 | -0.22 | -0.23 | -0.47 | -0.21 | 0.03 | -0.20 | 0.35 | -0.01 | 0.11 | -0.27 | -0.50 | -0.07 | -0.09 | -1.33 | -3.13 | -31.97 | -29.19 | -29.19 | -21.34 | -176.98 |
| Weighted Avg Shares Out | 30.84M | 31.96M | 31.55M | 31.01M | 30.62M | 28.58M | 27.33M | 27.11M | 27.06M | 26.44M | 24.98M | 24.78M | 24.33M | 22.71M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
| Weighted Avg Shares Out (Dil) | 31.47M | 32.80M | 31.55M | 32.60M | 31.96M | 30.36M | 27.33M | 27.11M | 27.06M | 26.61M | 25.35M | 26.09M | 24.33M | 24.29M | 22.18M | 20.61M | 15.33M | 15.32M | 15.31M | 9.73M | 3.69M | 3.66M | 3.62M | 3.52M | 2.34M | 529.50K | 5.30K |
eGain Announces Extension to Stock Repurchase Program
SUNNYVALE, Calif., Nov. 21, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI Knowledge Management platform for business, announced today that its Board of Directors approved an extension to the stock repurchase program from November 14, 2024, until the earlier...
eGain Corporation (EGAN) Q1 2025 Earnings Call Transcript
eGain Corporation (NASDAQ:EGAN ) Q1 2025 Earnings Call Transcript November 12, 2024 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Daniel Hibshman - Craig-Hallum Richard Baldry...
eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart,...
EGain (EGAN) Q1 Earnings and Revenues Beat Estimates
EGain (EGAN) came out with quarterly earnings of $0.04 per share, beating the Zacks Consensus Estimate of $0.01 per share. This compares to earnings of $0.12 per share a year ago.
eGain wins KMWorld Magazine's Readers' Choice Award for 2024
SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers' Choice for 2024 by KMWorld Magazine in the Customer Experience...
eGain to Announce Fiscal 2025 First Quarter Financial Results on November 12, 2024
SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed...
eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24
CHICAGO, Oct. 29, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge platform for service, announced major product enhancements at its Solve 24 conference in Chicago. By 2025, 100% of generative AI virtual customer assistant and virtual...
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
SUNNYVALE, Calif., Oct. 15, 2024 (GLOBE NEWSWIRE) -- eGain ( NASDAQ: EGAN ), the AI knowledge platform for customer service, today announced the eGain Solve 2024 conference to usher in the era of AI knowledge to transform business performance.
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