See more : John Wood Group PLC (WDGJY) Income Statement Analysis – Financial Results
Complete financial analysis of Teleperformance SE (TLPFY) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of Teleperformance SE, a leading company in the Specialty Business Services industry within the Industrials sector.
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Teleperformance SE (TLPFY)
About Teleperformance SE
Teleperformance SE, together with its subsidiaries, provides outsourced customer and citizen experience management, and related services in France and internationally. The company operates in two segments, Core Services and Digital Integrated Business Services, and Specialized Services. It offers customer and citizen care; technical support; and customer acquisition services, as well as back-office solutions and integrated services, including social media content moderation services and data labeling for automation solutions; and knowledge services in the field of analytics solutions, automated systems, and artificial intelligence. The company also manages business processes, as well as provides digital platform, consulting, and data analysis services; and business process outsourcing services for government agencies. In addition, it offers online interpreting services; visa application management and consulate services for government departments; online healthcare navigation and advocacy services; and accounts receivable credit management services. The company serves automotive, energy and utilities, insurance, public sector, technology, travel and hospitality, and banking and financial services, as well as healthcare, media, retail and e-commerce, crypto, cargo, telecom, and video games industries. Teleperformance SE was incorporated in 1910 and is headquartered in Paris, France.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 8.35B | 8.15B | 7.12B | 5.73B | 5.36B | 4.44B | 4.18B | 3.65B | 3.40B | 2.76B | 2.43B | 2.35B | 2.13B | 2.07B | 1.85B | 1.78B | 1.59B | 1.39B | 1.20B | 952.90M | 1.75B | 1.88B | 1.63B |
| Cost of Revenue | 5.75B | 5.49B | 4.93B | 3.97B | 3.60B | 3.02B | 2.85B | 2.53B | 2.36B | 1.96B | 1.77B | 1.72B | 365.80M | 121.00K | 0.00 | 137.00K | -107.00K | 236.36M | 214.73M | 196.55M | 1.21M | 1.39M | 1.20M |
| Gross Profit | 2.60B | 2.67B | 2.18B | 1.77B | 1.76B | 1.42B | 1.33B | 1.12B | 1.04B | 799.00M | 664.00M | 630.98M | 1.76B | 2.07B | 1.85B | 1.78B | 1.59B | 1.15B | 981.14M | 756.35M | 1.75B | 1.88B | 1.63B |
| Gross Profit Ratio | 31.14% | 32.73% | 30.67% | 30.83% | 32.83% | 32.02% | 31.87% | 30.72% | 30.49% | 28.97% | 27.29% | 26.88% | 82.80% | 99.99% | 100.00% | 99.99% | 100.01% | 82.94% | 82.04% | 79.37% | 99.93% | 99.93% | 99.93% |
| Research & Development | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| General & Administrative | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Selling & Marketing | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 296.00M | 284.00M | 253.00M | 253.00M | 212.00M | 158.00M | 147.14M | 148.12M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| SG&A | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Other Expenses | 1.24B | 1.26B | 1.08B | 958.00M | 927.00M | 400.00M | 380.00M | 313.00M | 270.00M | 131.00M | 143.00M | 140.49M | 1.80M | 1.59B | 1.41B | 255.00K | -406.00K | -10.00K | -14.00K | -40.00K | 41.91M | 41.83M | 35.83M |
| Operating Expenses | 1.59B | 1.67B | 1.31B | 1.18B | 1.14B | 937.00M | 910.00M | 776.00M | 725.00M | 555.00M | 459.00M | 434.76M | 1.61B | 1.95B | 1.74B | 1.61B | 1.43B | 1.02B | 868.24M | 677.75M | 822.07M | 866.85M | 760.59M |
| Cost & Expenses | 7.33B | 7.15B | 6.25B | 5.14B | 4.73B | 3.96B | 3.76B | 3.30B | 3.09B | 2.51B | 2.23B | 2.15B | 1.97B | 1.95B | 1.74B | 1.61B | 1.43B | 1.26B | 1.08B | 874.31M | 823.27M | 868.24M | 761.79M |
| Interest Income | 21.00M | 10.00M | 8.00M | 4.00M | 6.00M | 4.00M | 1.00M | 1.00M | 1.00M | 2.00M | 1.00M | 1.62M | 869.00K | 31.41M | 23.10M | 12.02M | 14.52M | 6.60M | 3.04M | 3.55M | 16.14M | 19.21M | 18.13M |
| Interest Expense | 174.00M | 97.00M | 75.00M | 79.00M | 98.00M | 52.00M | 49.00M | 24.00M | 18.00M | 14.00M | 9.00M | 12.80M | 8.31M | 23.67M | 15.67M | 14.22M | 14.39M | 21.40M | 16.11M | 10.09M | 19.39M | 24.71M | 18.54M |
| Depreciation & Amortization | 626.00M | 631.00M | 518.00M | 497.00M | 483.00M | 247.00M | 251.00M | 191.00M | 165.00M | 124.00M | 107.00M | 101.08M | 96.44M | 91.74M | 76.83M | 71.39M | 63.90M | 55.27M | 52.40M | 40.82M | 63.56K | 50.69K | 37.16K |
| EBITDA | 1.61B | 1.63B | 1.37B | 1.04B | 1.11B | 734.00M | 605.00M | 515.00M | 464.00M | 373.00M | 305.00M | 300.00M | 251.92M | 216.08M | 222.56M | 284.72M | 237.26M | 190.10M | 162.40M | 119.54M | 967.31M | 1.05B | 900.31M |
| EBITDA Ratio | 19.29% | 19.95% | 19.23% | 18.20% | 20.77% | 16.53% | 14.47% | 14.28% | 13.74% | 13.52% | 12.78% | 13.10% | 11.88% | 11.17% | 12.05% | 14.74% | 15.03% | 13.72% | 14.16% | 12.56% | 55.24% | 55.98% | 55.29% |
| Operating Income | 1.01B | 994.00M | 869.00M | 555.00M | 621.00M | 485.00M | 355.00M | 339.00M | 308.00M | 237.00M | 196.00M | 193.16M | 152.91M | 119.08M | 13.87M | 177.85M | 159.26M | 131.34M | 106.06M | 77.02M | 66.25M | 83.41M | 66.25M |
| Operating Income Ratio | 12.12% | 12.19% | 12.21% | 9.68% | 11.60% | 10.92% | 8.49% | 9.29% | 9.06% | 8.59% | 8.06% | 8.23% | 7.19% | 5.76% | 0.75% | 9.97% | 9.99% | 9.48% | 8.87% | 8.08% | 3.78% | 4.43% | 4.07% |
| Total Other Income/Expenses | -178.00M | -93.00M | -94.00M | -88.00M | -90.00M | -50.00M | -50.00M | -39.00M | -27.00M | -22.60M | -16.00M | -7.00M | -6.22M | -3.55M | 29.00K | -1.95M | -288.00K | -15.38M | -12.17M | -8.39M | -3.24M | -5.50M | -410.00K |
| Income Before Tax | 833.00M | 901.00M | 775.00M | 467.00M | 531.00M | 435.00M | 305.00M | 300.00M | 281.00M | 218.00M | 189.00M | 185.89M | 147.27M | 115.54M | 130.06M | 175.91M | 158.97M | 115.96M | 93.89M | 68.63M | 63.01M | 77.92M | 65.84M |
| Income Before Tax Ratio | 9.98% | 11.05% | 10.89% | 8.15% | 9.92% | 9.80% | 7.30% | 8.22% | 8.27% | 7.90% | 7.77% | 7.92% | 6.93% | 5.59% | 7.04% | 9.86% | 9.97% | 8.37% | 7.85% | 7.20% | 3.60% | 4.14% | 4.04% |
| Income Tax Expense | 231.00M | 256.00M | 218.00M | 143.00M | 131.00M | 122.00M | -9.00M | 83.00M | 78.00M | 66.00M | 60.00M | 56.57M | 51.85M | 41.20M | 41.31M | 56.42M | 57.55M | 41.91M | 33.12M | 23.69M | 17.00M | 26.23M | 22.02M |
| Net Income | 602.00M | 643.00M | 557.00M | 324.00M | 400.00M | 312.00M | 312.00M | 214.00M | 200.00M | 150.00M | 129.00M | 127.00M | 91.90M | 71.62M | 88.20M | 116.36M | 97.86M | 70.92M | 58.25M | 51.13M | 30.34M | 33.73M | 27.37M |
| Net Income Ratio | 7.21% | 7.89% | 7.83% | 5.65% | 7.47% | 7.03% | 7.46% | 5.86% | 5.89% | 5.44% | 5.30% | 5.41% | 4.32% | 3.46% | 4.77% | 6.52% | 6.14% | 5.12% | 4.87% | 5.37% | 1.73% | 1.79% | 1.68% |
| EPS | 10.18 | 10.92 | 9.48 | 5.52 | 6.87 | 2.70 | 2.70 | 1.87 | 1.76 | 1.31 | 1.14 | 1.15 | 0.82 | 0.64 | 0.78 | 1.05 | 0.89 | 0.95 | 0.78 | 68.13 | 0.32 | 0.33 | 0.28 |
| EPS Diluted | 10.19 | 10.77 | 9.36 | 5.52 | 6.81 | 2.65 | 2.66 | 1.84 | 1.73 | 1.31 | 1.14 | 1.14 | 0.82 | 0.64 | 0.78 | 1.05 | 0.87 | 0.85 | 0.68 | 58.73 | 0.26 | 0.31 | 0.26 |
| Weighted Avg Shares Out | 59.14M | 58.89M | 58.73M | 58.71M | 58.25M | 115.41M | 115.53M | 114.53M | 114.22M | 114.32M | 113.55M | 110.79M | 112.63M | 113.12M | 112.89M | 111.38M | 110.45M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
| Weighted Avg Shares Out (Dil) | 59.10M | 59.71M | 59.53M | 58.72M | 58.73M | 117.77M | 117.51M | 117.51M | 115.94M | 114.32M | 113.56M | 112.33M | 112.63M | 113.12M | 112.90M | 111.49M | 112.37M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
Teleperformance Earns Great Place To Work® certification in 69 countries
Leadership development programs, training employees on AI to enhance customer experience and wellbeing programs enable 97% of employees to work in a Great Place To Work-Certified™ location NEW YORK , July 16, 2024 /PRNewswire/ -- Teleperformance , a global leader in...
Teleperformance receives gold award for best AI-driven tech innovation
Company wins top honors for AI solution that streamlines back-office operations for enhanced customer experience and operational performance NEW YORK , July 8, 2024 /PRNewswire/ -- Teleperformance , a global leader in digital business services, today announced it received top...
Teleperformance partners with Kore.ai to transform customer engagement through advanced AI solutions
NEW YORK , May 30, 2024 /PRNewswire/ -- Global digital business services leader Teleperformance today announced that it has been named a platinum partner for Kore.ai, a world leader in enterprise conversational and generative AI platform technology. As a global reseller and...
HP honors Teleperformance for sustainable impact in customer care
HP Sustainable Impact Awards Company honors Teleperformance for exceptional commitment to renewable energy, ethics, diversity, equity and inclusion initiatives, elevating corporate responsibility and positive social impact NEW YORK , May 28, 2024 /PRNewswire/ -- Teleperformance , a global leader in...
Teleperformance: A Hidden Gem With Significant Upside Potential Amidst Market Skepticism
Teleperformance presents a potential investment opportunity despite a significant 73% drop in share prices from its peak, driven by slower revenue growth post Covid, AI fears, market normalization and skepticism over the Majorel acquisition. TLPFF is the largest global process...
Teleperformance: Why I Believe In An Inevitable Upside
Teleperformance is viewed as a strong investment opportunity with a triple-digit upside potential. The company has experienced a reduction in share price due to recent scares, but this is seen as an overreaction. Teleperformance's growth and diversification make it an...
2 Fortune 100 Best Co's To Work For Are Also Good To Own
2 Fortune 100 Best Co's To Work For Are Also Good To Own
Teleperformance: First-quarter 2024 Revenue
PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, today released its quarterly revenue figures for the three months ended March 31, 2024. First-quarter 2024 revenue €2,542 million A new expanded global business services Group following the...
Teleperformance Named a General Motors 2023 Supplier of the Year
Rigorous selection based on performance, innovation, alignment with GM values and commitment to achieving GM's ambitious goals NEW YORK , April 29, 2024 /PRNewswire/ -- General Motors (GM) has recognized Teleperformance , a global leader in digital business services, as...
Teleperformance joins tech industry leaders, Thorn and All Tech is Human to support strong child safety commitments for generative AI
NEW YORK , April 23, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, has joined a group of key tech industry leaders including Google, Meta and Open AI in a coordinated effort aimed at preventing harm to...
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