See more : Japan Securities Finance Co., Ltd. (8511.T) Income Statement Analysis – Financial Results
Complete financial analysis of Teleperformance SE (TLPFY) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of Teleperformance SE, a leading company in the Specialty Business Services industry within the Industrials sector.
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Teleperformance SE (TLPFY)
About Teleperformance SE
Teleperformance SE, together with its subsidiaries, provides outsourced customer and citizen experience management, and related services in France and internationally. The company operates in two segments, Core Services and Digital Integrated Business Services, and Specialized Services. It offers customer and citizen care; technical support; and customer acquisition services, as well as back-office solutions and integrated services, including social media content moderation services and data labeling for automation solutions; and knowledge services in the field of analytics solutions, automated systems, and artificial intelligence. The company also manages business processes, as well as provides digital platform, consulting, and data analysis services; and business process outsourcing services for government agencies. In addition, it offers online interpreting services; visa application management and consulate services for government departments; online healthcare navigation and advocacy services; and accounts receivable credit management services. The company serves automotive, energy and utilities, insurance, public sector, technology, travel and hospitality, and banking and financial services, as well as healthcare, media, retail and e-commerce, crypto, cargo, telecom, and video games industries. Teleperformance SE was incorporated in 1910 and is headquartered in Paris, France.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 8.35B | 8.15B | 7.12B | 5.73B | 5.36B | 4.44B | 4.18B | 3.65B | 3.40B | 2.76B | 2.43B | 2.35B | 2.13B | 2.07B | 1.85B | 1.78B | 1.59B | 1.39B | 1.20B | 952.90M | 1.75B | 1.88B | 1.63B |
| Cost of Revenue | 5.75B | 5.49B | 4.93B | 3.97B | 3.60B | 3.02B | 2.85B | 2.53B | 2.36B | 1.96B | 1.77B | 1.72B | 365.80M | 121.00K | 0.00 | 137.00K | -107.00K | 236.36M | 214.73M | 196.55M | 1.21M | 1.39M | 1.20M |
| Gross Profit | 2.60B | 2.67B | 2.18B | 1.77B | 1.76B | 1.42B | 1.33B | 1.12B | 1.04B | 799.00M | 664.00M | 630.98M | 1.76B | 2.07B | 1.85B | 1.78B | 1.59B | 1.15B | 981.14M | 756.35M | 1.75B | 1.88B | 1.63B |
| Gross Profit Ratio | 31.14% | 32.73% | 30.67% | 30.83% | 32.83% | 32.02% | 31.87% | 30.72% | 30.49% | 28.97% | 27.29% | 26.88% | 82.80% | 99.99% | 100.00% | 99.99% | 100.01% | 82.94% | 82.04% | 79.37% | 99.93% | 99.93% | 99.93% |
| Research & Development | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| General & Administrative | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Selling & Marketing | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 296.00M | 284.00M | 253.00M | 253.00M | 212.00M | 158.00M | 147.14M | 148.12M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| SG&A | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Other Expenses | 1.24B | 1.26B | 1.08B | 958.00M | 927.00M | 400.00M | 380.00M | 313.00M | 270.00M | 131.00M | 143.00M | 140.49M | 1.80M | 1.59B | 1.41B | 255.00K | -406.00K | -10.00K | -14.00K | -40.00K | 41.91M | 41.83M | 35.83M |
| Operating Expenses | 1.59B | 1.67B | 1.31B | 1.18B | 1.14B | 937.00M | 910.00M | 776.00M | 725.00M | 555.00M | 459.00M | 434.76M | 1.61B | 1.95B | 1.74B | 1.61B | 1.43B | 1.02B | 868.24M | 677.75M | 822.07M | 866.85M | 760.59M |
| Cost & Expenses | 7.33B | 7.15B | 6.25B | 5.14B | 4.73B | 3.96B | 3.76B | 3.30B | 3.09B | 2.51B | 2.23B | 2.15B | 1.97B | 1.95B | 1.74B | 1.61B | 1.43B | 1.26B | 1.08B | 874.31M | 823.27M | 868.24M | 761.79M |
| Interest Income | 21.00M | 10.00M | 8.00M | 4.00M | 6.00M | 4.00M | 1.00M | 1.00M | 1.00M | 2.00M | 1.00M | 1.62M | 869.00K | 31.41M | 23.10M | 12.02M | 14.52M | 6.60M | 3.04M | 3.55M | 16.14M | 19.21M | 18.13M |
| Interest Expense | 174.00M | 97.00M | 75.00M | 79.00M | 98.00M | 52.00M | 49.00M | 24.00M | 18.00M | 14.00M | 9.00M | 12.80M | 8.31M | 23.67M | 15.67M | 14.22M | 14.39M | 21.40M | 16.11M | 10.09M | 19.39M | 24.71M | 18.54M |
| Depreciation & Amortization | 626.00M | 631.00M | 518.00M | 497.00M | 483.00M | 247.00M | 251.00M | 191.00M | 165.00M | 124.00M | 107.00M | 101.08M | 96.44M | 91.74M | 76.83M | 71.39M | 63.90M | 55.27M | 52.40M | 40.82M | 63.56K | 50.69K | 37.16K |
| EBITDA | 1.61B | 1.63B | 1.37B | 1.04B | 1.11B | 734.00M | 605.00M | 515.00M | 464.00M | 373.00M | 305.00M | 300.00M | 251.92M | 216.08M | 222.56M | 284.72M | 237.26M | 190.10M | 162.40M | 119.54M | 967.31M | 1.05B | 900.31M |
| EBITDA Ratio | 19.29% | 19.95% | 19.23% | 18.20% | 20.77% | 16.53% | 14.47% | 14.28% | 13.74% | 13.52% | 12.78% | 13.10% | 11.88% | 11.17% | 12.05% | 14.74% | 15.03% | 13.72% | 14.16% | 12.56% | 55.24% | 55.98% | 55.29% |
| Operating Income | 1.01B | 994.00M | 869.00M | 555.00M | 621.00M | 485.00M | 355.00M | 339.00M | 308.00M | 237.00M | 196.00M | 193.16M | 152.91M | 119.08M | 13.87M | 177.85M | 159.26M | 131.34M | 106.06M | 77.02M | 66.25M | 83.41M | 66.25M |
| Operating Income Ratio | 12.12% | 12.19% | 12.21% | 9.68% | 11.60% | 10.92% | 8.49% | 9.29% | 9.06% | 8.59% | 8.06% | 8.23% | 7.19% | 5.76% | 0.75% | 9.97% | 9.99% | 9.48% | 8.87% | 8.08% | 3.78% | 4.43% | 4.07% |
| Total Other Income/Expenses | -178.00M | -93.00M | -94.00M | -88.00M | -90.00M | -50.00M | -50.00M | -39.00M | -27.00M | -22.60M | -16.00M | -7.00M | -6.22M | -3.55M | 29.00K | -1.95M | -288.00K | -15.38M | -12.17M | -8.39M | -3.24M | -5.50M | -410.00K |
| Income Before Tax | 833.00M | 901.00M | 775.00M | 467.00M | 531.00M | 435.00M | 305.00M | 300.00M | 281.00M | 218.00M | 189.00M | 185.89M | 147.27M | 115.54M | 130.06M | 175.91M | 158.97M | 115.96M | 93.89M | 68.63M | 63.01M | 77.92M | 65.84M |
| Income Before Tax Ratio | 9.98% | 11.05% | 10.89% | 8.15% | 9.92% | 9.80% | 7.30% | 8.22% | 8.27% | 7.90% | 7.77% | 7.92% | 6.93% | 5.59% | 7.04% | 9.86% | 9.97% | 8.37% | 7.85% | 7.20% | 3.60% | 4.14% | 4.04% |
| Income Tax Expense | 231.00M | 256.00M | 218.00M | 143.00M | 131.00M | 122.00M | -9.00M | 83.00M | 78.00M | 66.00M | 60.00M | 56.57M | 51.85M | 41.20M | 41.31M | 56.42M | 57.55M | 41.91M | 33.12M | 23.69M | 17.00M | 26.23M | 22.02M |
| Net Income | 602.00M | 643.00M | 557.00M | 324.00M | 400.00M | 312.00M | 312.00M | 214.00M | 200.00M | 150.00M | 129.00M | 127.00M | 91.90M | 71.62M | 88.20M | 116.36M | 97.86M | 70.92M | 58.25M | 51.13M | 30.34M | 33.73M | 27.37M |
| Net Income Ratio | 7.21% | 7.89% | 7.83% | 5.65% | 7.47% | 7.03% | 7.46% | 5.86% | 5.89% | 5.44% | 5.30% | 5.41% | 4.32% | 3.46% | 4.77% | 6.52% | 6.14% | 5.12% | 4.87% | 5.37% | 1.73% | 1.79% | 1.68% |
| EPS | 10.18 | 10.92 | 9.48 | 5.52 | 6.87 | 2.70 | 2.70 | 1.87 | 1.76 | 1.31 | 1.14 | 1.15 | 0.82 | 0.64 | 0.78 | 1.05 | 0.89 | 0.95 | 0.78 | 68.13 | 0.32 | 0.33 | 0.28 |
| EPS Diluted | 10.19 | 10.77 | 9.36 | 5.52 | 6.81 | 2.65 | 2.66 | 1.84 | 1.73 | 1.31 | 1.14 | 1.14 | 0.82 | 0.64 | 0.78 | 1.05 | 0.87 | 0.85 | 0.68 | 58.73 | 0.26 | 0.31 | 0.26 |
| Weighted Avg Shares Out | 59.14M | 58.89M | 58.73M | 58.71M | 58.25M | 115.41M | 115.53M | 114.53M | 114.22M | 114.32M | 113.55M | 110.79M | 112.63M | 113.12M | 112.89M | 111.38M | 110.45M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
| Weighted Avg Shares Out (Dil) | 59.10M | 59.71M | 59.53M | 58.72M | 58.73M | 117.77M | 117.51M | 117.51M | 115.94M | 114.32M | 113.56M | 112.33M | 112.63M | 113.12M | 112.90M | 111.49M | 112.37M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
Teleperformance launches TP Configuration, an AI-driven platform to enhance service delivery
Programs leveraging TP Configuration significantly reduced handling times and escalations NEW YORK , Oct. 17, 2023 /PRNewswire/ -- Teleperformance , a global leader in digital business services, today announced it has launched a new AI-driven digital solution for clients that enables...
Teleperformance Recognized by Frost & Sullivan for Industry Excellence in Debt Collections
Digital business services company honored for p roprietary analytics solution that strengthens collection strategies and increases client collection rate as much as 10% NEW YORK , Oct. 10, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today...
Teleperformance: The Opportunities That AI Will Bring
Teleperformance is a global outsourcing company specializing in customer experience management for over 1200 clients. The company's services are valuable in today's globalized business landscape for improving customer satisfaction and loyalty while offering them at a lower cost. The market...
Teleperformance Named Among the Top 10 Best Workplaces in Europe
PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it was named among the top 10 Best Workplaces in Europe™ 2023 by Great Place to Work®. The company ranked the 7th Best Workplace in...
Teleperformance enhances interaction analytics platform TP Interact, leveraging generative AI to deliver near real-time data-driven decision making for customer care
NEW YORK , Sept. 21, 2023 /PRNewswire/ -- Teleperformance , a global leader in digital business services, today announced it enhanced its interaction analytics platform, TP Interact, with generative artificial intelligence (AI) and natural language understanding.
Teleperformance launches AI maturity assessment toolkit to help companies evaluate strategies for AI success
NEW YORK , Sept. 12, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it has launched an Artificial Intelligence (AI) Maturity Assessment Toolkit to help companies understand the capabilities necessary to successfully implement AI to help...
Teleperformance And Alexandria Real Estate: 2 Companies With Potential Triple-Digit Upside
Teleperformance and Alexandria Real Estate are undervalued companies, both investment-grade rated and with great upsides in yield and capital appreciation. The companies have proven history of hitting analyst targets and are estimated to experience double-digit earnings growth for the next...
Teleperformance partners with Feed the Children to provide U.S. students, families with much-needed supplies and food during back-to-school season
NEW YORK , Sept. 7, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, has teamed up with anti-hunger organization Feed the Children to provide 2,800 kids and families with essential school supplies and food this back-to-school season.
Teleperformance named among the top 15 Best Workplaces in Asia
NEW YORK , Sept. 5, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, announced today that it was named among the 2023 Best Workplaces in Asia TM by Great Place to Work®.
Teleperformance Recognized by Frost & Sullivan for Industry-Leading Competitive Strategy in Europe
Digital business services company honored for optimizing business performance and customer care withAI-powered service portfolio, as well as its strong multilingual hub strategy supporting customer care NEW YORK , Aug. 30, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business...
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