See more : Sonova Holding AG (SOON.SW) Income Statement Analysis – Financial Results
Complete financial analysis of Teleperformance SE (TLPFY) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of Teleperformance SE, a leading company in the Specialty Business Services industry within the Industrials sector.
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Teleperformance SE (TLPFY)
About Teleperformance SE
Teleperformance SE, together with its subsidiaries, provides outsourced customer and citizen experience management, and related services in France and internationally. The company operates in two segments, Core Services and Digital Integrated Business Services, and Specialized Services. It offers customer and citizen care; technical support; and customer acquisition services, as well as back-office solutions and integrated services, including social media content moderation services and data labeling for automation solutions; and knowledge services in the field of analytics solutions, automated systems, and artificial intelligence. The company also manages business processes, as well as provides digital platform, consulting, and data analysis services; and business process outsourcing services for government agencies. In addition, it offers online interpreting services; visa application management and consulate services for government departments; online healthcare navigation and advocacy services; and accounts receivable credit management services. The company serves automotive, energy and utilities, insurance, public sector, technology, travel and hospitality, and banking and financial services, as well as healthcare, media, retail and e-commerce, crypto, cargo, telecom, and video games industries. Teleperformance SE was incorporated in 1910 and is headquartered in Paris, France.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 8.35B | 8.15B | 7.12B | 5.73B | 5.36B | 4.44B | 4.18B | 3.65B | 3.40B | 2.76B | 2.43B | 2.35B | 2.13B | 2.07B | 1.85B | 1.78B | 1.59B | 1.39B | 1.20B | 952.90M | 1.75B | 1.88B | 1.63B |
| Cost of Revenue | 5.75B | 5.49B | 4.93B | 3.97B | 3.60B | 3.02B | 2.85B | 2.53B | 2.36B | 1.96B | 1.77B | 1.72B | 365.80M | 121.00K | 0.00 | 137.00K | -107.00K | 236.36M | 214.73M | 196.55M | 1.21M | 1.39M | 1.20M |
| Gross Profit | 2.60B | 2.67B | 2.18B | 1.77B | 1.76B | 1.42B | 1.33B | 1.12B | 1.04B | 799.00M | 664.00M | 630.98M | 1.76B | 2.07B | 1.85B | 1.78B | 1.59B | 1.15B | 981.14M | 756.35M | 1.75B | 1.88B | 1.63B |
| Gross Profit Ratio | 31.14% | 32.73% | 30.67% | 30.83% | 32.83% | 32.02% | 31.87% | 30.72% | 30.49% | 28.97% | 27.29% | 26.88% | 82.80% | 99.99% | 100.00% | 99.99% | 100.01% | 82.94% | 82.04% | 79.37% | 99.93% | 99.93% | 99.93% |
| Research & Development | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| General & Administrative | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Selling & Marketing | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 296.00M | 284.00M | 253.00M | 253.00M | 212.00M | 158.00M | 147.14M | 148.12M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| SG&A | 353.00M | 403.00M | 236.00M | 217.00M | 208.00M | 192.00M | 199.00M | 166.00M | 161.00M | 212.00M | 158.00M | 147.14M | 12.44M | 359.96M | 327.25M | 318.35M | 286.91M | 249.53M | 0.00 | 1.98M | 780.16M | 825.03M | 724.76M |
| Other Expenses | 1.24B | 1.26B | 1.08B | 958.00M | 927.00M | 400.00M | 380.00M | 313.00M | 270.00M | 131.00M | 143.00M | 140.49M | 1.80M | 1.59B | 1.41B | 255.00K | -406.00K | -10.00K | -14.00K | -40.00K | 41.91M | 41.83M | 35.83M |
| Operating Expenses | 1.59B | 1.67B | 1.31B | 1.18B | 1.14B | 937.00M | 910.00M | 776.00M | 725.00M | 555.00M | 459.00M | 434.76M | 1.61B | 1.95B | 1.74B | 1.61B | 1.43B | 1.02B | 868.24M | 677.75M | 822.07M | 866.85M | 760.59M |
| Cost & Expenses | 7.33B | 7.15B | 6.25B | 5.14B | 4.73B | 3.96B | 3.76B | 3.30B | 3.09B | 2.51B | 2.23B | 2.15B | 1.97B | 1.95B | 1.74B | 1.61B | 1.43B | 1.26B | 1.08B | 874.31M | 823.27M | 868.24M | 761.79M |
| Interest Income | 21.00M | 10.00M | 8.00M | 4.00M | 6.00M | 4.00M | 1.00M | 1.00M | 1.00M | 2.00M | 1.00M | 1.62M | 869.00K | 31.41M | 23.10M | 12.02M | 14.52M | 6.60M | 3.04M | 3.55M | 16.14M | 19.21M | 18.13M |
| Interest Expense | 174.00M | 97.00M | 75.00M | 79.00M | 98.00M | 52.00M | 49.00M | 24.00M | 18.00M | 14.00M | 9.00M | 12.80M | 8.31M | 23.67M | 15.67M | 14.22M | 14.39M | 21.40M | 16.11M | 10.09M | 19.39M | 24.71M | 18.54M |
| Depreciation & Amortization | 626.00M | 631.00M | 518.00M | 497.00M | 483.00M | 247.00M | 251.00M | 191.00M | 165.00M | 124.00M | 107.00M | 101.08M | 96.44M | 91.74M | 76.83M | 71.39M | 63.90M | 55.27M | 52.40M | 40.82M | 63.56K | 50.69K | 37.16K |
| EBITDA | 1.61B | 1.63B | 1.37B | 1.04B | 1.11B | 734.00M | 605.00M | 515.00M | 464.00M | 373.00M | 305.00M | 300.00M | 251.92M | 216.08M | 222.56M | 284.72M | 237.26M | 190.10M | 162.40M | 119.54M | 967.31M | 1.05B | 900.31M |
| EBITDA Ratio | 19.29% | 19.95% | 19.23% | 18.20% | 20.77% | 16.53% | 14.47% | 14.28% | 13.74% | 13.52% | 12.78% | 13.10% | 11.88% | 11.17% | 12.05% | 14.74% | 15.03% | 13.72% | 14.16% | 12.56% | 55.24% | 55.98% | 55.29% |
| Operating Income | 1.01B | 994.00M | 869.00M | 555.00M | 621.00M | 485.00M | 355.00M | 339.00M | 308.00M | 237.00M | 196.00M | 193.16M | 152.91M | 119.08M | 13.87M | 177.85M | 159.26M | 131.34M | 106.06M | 77.02M | 66.25M | 83.41M | 66.25M |
| Operating Income Ratio | 12.12% | 12.19% | 12.21% | 9.68% | 11.60% | 10.92% | 8.49% | 9.29% | 9.06% | 8.59% | 8.06% | 8.23% | 7.19% | 5.76% | 0.75% | 9.97% | 9.99% | 9.48% | 8.87% | 8.08% | 3.78% | 4.43% | 4.07% |
| Total Other Income/Expenses | -178.00M | -93.00M | -94.00M | -88.00M | -90.00M | -50.00M | -50.00M | -39.00M | -27.00M | -22.60M | -16.00M | -7.00M | -6.22M | -3.55M | 29.00K | -1.95M | -288.00K | -15.38M | -12.17M | -8.39M | -3.24M | -5.50M | -410.00K |
| Income Before Tax | 833.00M | 901.00M | 775.00M | 467.00M | 531.00M | 435.00M | 305.00M | 300.00M | 281.00M | 218.00M | 189.00M | 185.89M | 147.27M | 115.54M | 130.06M | 175.91M | 158.97M | 115.96M | 93.89M | 68.63M | 63.01M | 77.92M | 65.84M |
| Income Before Tax Ratio | 9.98% | 11.05% | 10.89% | 8.15% | 9.92% | 9.80% | 7.30% | 8.22% | 8.27% | 7.90% | 7.77% | 7.92% | 6.93% | 5.59% | 7.04% | 9.86% | 9.97% | 8.37% | 7.85% | 7.20% | 3.60% | 4.14% | 4.04% |
| Income Tax Expense | 231.00M | 256.00M | 218.00M | 143.00M | 131.00M | 122.00M | -9.00M | 83.00M | 78.00M | 66.00M | 60.00M | 56.57M | 51.85M | 41.20M | 41.31M | 56.42M | 57.55M | 41.91M | 33.12M | 23.69M | 17.00M | 26.23M | 22.02M |
| Net Income | 602.00M | 643.00M | 557.00M | 324.00M | 400.00M | 312.00M | 312.00M | 214.00M | 200.00M | 150.00M | 129.00M | 127.00M | 91.90M | 71.62M | 88.20M | 116.36M | 97.86M | 70.92M | 58.25M | 51.13M | 30.34M | 33.73M | 27.37M |
| Net Income Ratio | 7.21% | 7.89% | 7.83% | 5.65% | 7.47% | 7.03% | 7.46% | 5.86% | 5.89% | 5.44% | 5.30% | 5.41% | 4.32% | 3.46% | 4.77% | 6.52% | 6.14% | 5.12% | 4.87% | 5.37% | 1.73% | 1.79% | 1.68% |
| EPS | 10.18 | 10.92 | 9.48 | 5.52 | 6.87 | 2.70 | 2.70 | 1.87 | 1.76 | 1.31 | 1.14 | 1.15 | 0.82 | 0.64 | 0.78 | 1.05 | 0.89 | 0.95 | 0.78 | 68.13 | 0.32 | 0.33 | 0.28 |
| EPS Diluted | 10.19 | 10.77 | 9.36 | 5.52 | 6.81 | 2.65 | 2.66 | 1.84 | 1.73 | 1.31 | 1.14 | 1.14 | 0.82 | 0.64 | 0.78 | 1.05 | 0.87 | 0.85 | 0.68 | 58.73 | 0.26 | 0.31 | 0.26 |
| Weighted Avg Shares Out | 59.14M | 58.89M | 58.73M | 58.71M | 58.25M | 115.41M | 115.53M | 114.53M | 114.22M | 114.32M | 113.55M | 110.79M | 112.63M | 113.12M | 112.89M | 111.38M | 110.45M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
| Weighted Avg Shares Out (Dil) | 59.10M | 59.71M | 59.53M | 58.72M | 58.73M | 117.77M | 117.51M | 117.51M | 115.94M | 114.32M | 113.56M | 112.33M | 112.63M | 113.12M | 112.90M | 111.49M | 112.37M | 90.26M | 94.43M | 93.69M | 94.97M | 108.77M | 104.02M |
Teleperformance in Colombia Receives Diversity and Inclusion Management Certification from AENOR
PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it has received Diversity and Inclusion Management certification in Colombia from AENOR (Asociación Española de Normalización y Certificación), based on compliance with the international standard...
Teleperformance awarded Frost & Sullivan's 'Company of the Year' for best practices in agent engagement
Global customer experience management leader distinguished for innovation and growth with a clear focus on both the customer and the employee experience NEW YORK , Feb. 20, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it...
Teleperformance Implements a New Governance Organization
PARIS--(BUSINESS WIRE)--Regulatory News: At its meeting held on February 15, 2024, the Board of Directors of Teleperformance (Paris:TEP), upon recommendation of its Remuneration and Appointments Committee, unanimously approved the Group governance for the period ending December 31, 2025, with Daniel...
Teleperformance: Attractive Upside Despite Woes
Teleperformance reported below-consensus Q3 results, with a slowdown in call center services and growth in specialized services. The sector has faced several challenges as demand has softened. We view this as cyclical and not indicative of deteriorating fundamentals. We believe...
Teleperformance: AI Upside To Price In
Even if we project lower sales, the company has the potential to rebound. AI implementation, Majorel acquisition, and solid capital allocation priorities make Teleperformance a clear buy. Majorel integration and an upcoming capital market day could provide a re-rating.
Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration Services
PARIS--(BUSINESS WIRE)--Teleperformance (Paris:TEP), a global leader in digital business services, today announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX). TP Infinity seeks...
Teleperformance strengthens its cloud solutions services with 4th Microsoft Solutions Partner Status
NEW YORK , Jan. 23, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it received its fourth Microsoft Solutions Partner status for Security (Azure), further strengthening its cloud solutions offering. The Microsoft Solutions Partner for...
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As money managers talk about various methods of selecting quality companies, investors might also think about diversification, which can lower risk and broaden opportunities.
Teleperformance achieves enterprise-wide corporate social responsibility certification from Verego for 10th consecutive year
Fully certified in all five areas: leadership, ethics, people, community, and environment Verego recognizes Teleperformance as a CSR Thought Leader, meeting and surpassing benchmarks across the industry S ignificant continuous improvement in supply chain responsibility and performance, and commitment to...
Teleperformance Achieves Enterprise-Wide Corporate Social Responsibility Certification From Verego for 10th Consecutive Year
PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it received the enterprise-wide Social Responsibility Standard (SRS) certification from Verego for the 10th consecutive year. Once again, the company's certification scores were among the...
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