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Complete financial analysis of LivePerson, Inc. (LPSN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of LivePerson, Inc., a leading company in the Software – Application industry within the Technology sector.
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LivePerson, Inc. (LPSN)
About LivePerson, Inc.
LivePerson, Inc., together with its subsidiaries, provides conversational commerce software and Gainshare solutions. It operates in two segments, Business and Consumer. The Business segment enables brands to leverage LiveEngage's intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge through mobile and online messaging. The company offers the Conversational Cloud, an enterprise-class and cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. The company has strategic partnerships with TTEC that focuses on customer experience; and DMI to redefine customer experience with digital engagement, messaging, and artificial intelligence driven automation. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 401.98M | 514.80M | 469.62M | 366.62M | 291.61M | 249.84M | 218.88M | 222.78M | 239.01M | 209.93M | 177.81M | 157.41M | 133.09M | 109.86M | 87.49M | 74.66M | 52.23M | 33.52M | 22.28M | 17.39M | 12.02M | 8.23M | 7.81M | 6.28M | 600.00K | 379.00K |
| Cost of Revenue | 142.82M | 184.70M | 156.88M | 106.27M | 78.88M | 62.48M | 58.21M | 63.16M | 70.31M | 52.70M | 42.56M | 35.58M | 33.20M | 29.64M | 21.08M | 20.31M | 13.53M | 7.62M | 4.30M | 2.89M | 2.03M | 1.60M | 6.74M | 5.64M | 800.00K | 70.00K |
| Gross Profit | 259.16M | 330.10M | 312.74M | 260.35M | 212.73M | 187.36M | 160.67M | 159.62M | 168.70M | 157.23M | 135.25M | 121.83M | 99.89M | 80.22M | 66.41M | 54.35M | 38.69M | 25.90M | 17.98M | 14.50M | 10.00M | 6.63M | 1.07M | 642.00K | -200.00K | 309.00K |
| Gross Profit Ratio | 64.47% | 64.12% | 66.59% | 71.01% | 72.95% | 74.99% | 73.41% | 71.65% | 70.58% | 74.90% | 76.07% | 77.40% | 75.06% | 73.02% | 75.91% | 72.80% | 74.09% | 77.26% | 80.71% | 83.39% | 83.13% | 80.52% | 13.66% | 10.22% | -33.33% | 81.53% |
| Research & Development | 124.79M | 193.69M | 158.39M | 108.41M | 82.15M | 55.71M | 40.03M | 40.20M | 38.97M | 37.33M | 36.40M | 30.05M | 20.22M | 15.71M | 12.11M | 12.90M | 9.03M | 5.06M | 2.70M | 2.00M | 1.64M | 1.28M | 3.51M | 8.21M | 1.60M | 93.00K |
| General & Administrative | 91.17M | 314.31M | 76.76M | 168.97M | 139.11M | 101.58M | 43.12M | 43.05M | 37.17M | 40.19M | 39.97M | 31.61M | 21.04M | 17.08M | 13.42M | 13.04M | 9.21M | 6.54M | 4.46M | 4.46M | 0.00 | 2.81M | 5.69M | 0.00 | 0.00 | 0.00 |
| Selling & Marketing | 122.57M | 214.03M | 165.42M | 149.77M | 156.81M | 103.34M | 90.91M | 89.53M | 94.73M | 83.25M | 62.49M | 49.61M | 38.88M | 32.84M | 27.36M | 26.12M | 16.12M | 11.86M | 6.98M | 5.18M | 0.00 | 2.18M | 5.09M | 0.00 | 0.00 | 0.00 |
| SG&A | 213.74M | 528.34M | 242.18M | 318.74M | 295.93M | 204.92M | 134.03M | 132.58M | 131.90M | 123.45M | 102.46M | 81.22M | 59.93M | 49.91M | 40.77M | 39.17M | 25.33M | 18.41M | 11.43M | 9.64M | 7.17M | 5.35M | 11.46M | 34.77M | 8.40M | 33.00K |
| Other Expenses | 32.00M | -190.01M | 2.05M | -106.78M | -80.35M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | 109.00K | 259.00K | 745.00K | 24.91M | 1.12M | 1.38M | 931.00K | 792.00K | 0.00 | 1.91M | 14.67M | 0.00 | 0.00 | 0.00 |
| Operating Expenses | 370.54M | 532.02M | 402.61M | 320.38M | 297.72M | 206.59M | 175.90M | 176.66M | 175.75M | 162.40M | 139.72M | 111.49M | 80.26M | 65.88M | 53.63M | 76.97M | 35.48M | 24.85M | 15.06M | 12.43M | 9.82M | 6.99M | 16.22M | 45.85M | 10.10M | 329.00K |
| Cost & Expenses | 513.36M | 716.72M | 559.49M | 426.65M | 376.60M | 269.07M | 234.11M | 239.82M | 246.06M | 215.10M | 182.28M | 147.07M | 113.45M | 95.52M | 74.70M | 97.28M | 49.01M | 32.47M | 19.36M | 15.32M | 11.85M | 8.60M | 22.96M | 51.48M | 10.90M | 399.00K |
| Interest Income | 9.55M | 5.15M | 127.00K | 295.00K | 0.00 | 22.00K | 26.00K | 0.00 | 0.00 | 0.00 | 0.00 | 71.00K | 63.00K | 99.00K | 94.00K | 329.00K | 896.00K | 715.00K | 300.00K | 77.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 4.88M | 352.00K | 37.41M | 14.33M | 7.41M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 548.00K | 106.00K | 80.00K | 376.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 54.75M | 54.40M | 36.75M | 26.38M | 19.30M | 17.00M | 17.04M | 18.68M | 4.87M | 1.62M | 871.00K | 218.00K | 109.00K | 259.00K | 745.00K | 4.73M | 2.57M | 1.94M | 1.10M | 1.01M | 1.34M | 723.00K | 5.15M | 2.87M | 100.00K | 0.00 |
| EBITDA | -31.68M | -147.52M | -53.12M | -64.12M | -63.93M | -7.17M | -650.00K | -1.26M | 13.11M | 8.99M | 6.26M | 18.25M | 19.64M | 14.34M | 18.20M | -17.57M | 5.79M | 2.99M | 4.02M | 2.07M | 1.51M | -1.55M | -10.01M | -42.34M | -10.20M | -20.00K |
| EBITDA Ratio | -7.88% | -24.78% | -11.40% | -10.51% | -27.83% | -5.24% | -4.93% | -4.84% | 0.51% | -1.69% | -2.03% | 6.71% | 15.20% | 13.29% | 15.45% | 7.51% | 11.08% | 8.91% | 18.04% | 17.72% | 21.14% | 18.78% | 11.54% | -675.27% | -1,700.00% | -5.28% |
| Operating Income | -111.38M | -201.92M | -89.87M | -60.03M | -84.99M | -23.70M | -17.83M | -19.41M | -10.43M | -5.17M | -4.47M | 10.34M | 19.64M | 14.34M | 12.79M | -22.63M | 3.21M | 1.05M | 2.92M | 2.07M | -849.00K | -1.55M | -27.90M | -45.21M | -10.30M | -20.00K |
| Operating Income Ratio | -27.71% | -39.22% | -19.14% | -16.37% | -29.14% | -9.49% | -8.14% | -8.71% | -4.36% | -2.46% | -2.52% | 6.57% | 14.75% | 13.05% | 14.61% | -30.31% | 6.15% | 3.13% | 13.09% | 11.92% | -7.06% | -18.81% | -357.39% | -719.94% | -1,716.67% | -5.28% |
| Total Other Income/Expenses | 15.10M | -22.10M | -37.51M | -45.10M | -8.24M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | -485.00K | -7.00K | 14.00K | -47.00K | 896.00K | 715.00K | 300.00K | 77.00K | 33.00K | 1.55M | 637.00K | 65.00K | 0.00 | 20.00K |
| Income Before Tax | -96.27M | -224.02M | -127.38M | -105.13M | -93.23M | -24.17M | -17.69M | -19.94M | -10.63M | -5.49M | -4.14M | 10.72M | 19.15M | 14.33M | 12.80M | -22.67M | 4.11M | 1.76M | 3.22M | 2.15M | -816.00K | -2.74M | -38.81M | -45.14M | 0.00 | 0.00 |
| Income Before Tax Ratio | -23.95% | -43.52% | -27.12% | -28.67% | -31.97% | -9.68% | -8.08% | -8.95% | -4.45% | -2.61% | -2.33% | 6.81% | 14.39% | 13.05% | 14.63% | -30.37% | 7.87% | 5.26% | 14.44% | 12.36% | -6.79% | -33.22% | -497.17% | -718.90% | 0.00% | 0.00% |
| Income Tax Expense | 4.16M | 1.73M | -2.40M | 2.47M | 2.85M | 858.00K | 501.00K | 5.93M | 13.46M | 1.86M | -638.00K | 4.36M | 7.11M | 5.07M | 5.04M | 1.17M | -1.71M | -438.00K | 675.00K | 58.00K | 991.00K | 6.41M | 12.10M | -1.87M | -500.00K | 20.00K |
| Net Income | -100.44M | -225.75M | -124.97M | -107.59M | -96.07M | -25.03M | -18.19M | -25.87M | -24.09M | -7.35M | -3.50M | 6.36M | 12.04M | 9.26M | 7.76M | -23.84M | 5.82M | 2.20M | 2.54M | 2.09M | -816.00K | -6.77M | -27.26M | -43.33M | -9.80M | -20.00K |
| Net Income Ratio | -24.98% | -43.85% | -26.61% | -29.35% | -32.95% | -10.02% | -8.31% | -11.61% | -10.08% | -3.50% | -1.97% | 4.04% | 9.05% | 8.43% | 8.87% | -31.93% | 11.15% | 6.57% | 11.41% | 12.03% | -6.79% | -82.23% | -349.23% | -690.14% | -1,633.33% | -5.28% |
| EPS | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.23 | 0.18 | 0.16 | -0.50 | 0.13 | 0.06 | 0.07 | 0.06 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| EPS Diluted | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.22 | 0.18 | 0.16 | -0.50 | 0.12 | 0.05 | 0.06 | 0.05 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| Weighted Avg Shares Out | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.26M | 54.48M | 54.73M | 55.29M | 52.88M | 50.72M | 47.96M | 47.43M | 43.70M | 39.68M | 37.56M | 37.26M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
| Weighted Avg Shares Out (Dil) | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.45M | 54.48M | 54.73M | 57.13M | 55.01M | 52.91M | 49.01M | 47.43M | 46.81M | 43.35M | 39.89M | 39.68M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
SHAREHOLDER ALERT: The Gross Law Firm Notifies Shareholders of LivePerson, Inc. of a Class Action Lawsuit and a Lead Plaintiff Deadline of January 30, 2024 - (NASDAQ: LPSN)
NEW YORK , Jan. 12, 2024 /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of LivePerson, Inc.. Shareholders who purchased shares of LPSN during the class period listed are encouraged to contact the firm regarding possible lead...
LIVEPERSON INVESTOR ALERT: Securities Litigation Partner James (Josh) Wilson Encourages Investors Who Suffered Losses Exceeding $50,000 In LivePerson To Contact Him Directly To Discuss Their Options
If you suffered losses exceeding $50,000 investing in LivePerson stock or options between May 10, 2022 and March 16, 2023 and would like to discuss your legal rights, call Faruqi & Faruqi partner Josh Wilson directly at 877-247-4292 or 212-983-9330...
SHAREHOLDER ALERT: The Law Offices of Vincent Wong Remind LivePerson Investors of a Lead Plaintiff Deadline of January 30, 2024
NEW YORK , Jan. 11, 2024 /PRNewswire/ -- Attention LivePerson, Inc. ("LivePerson") (NASDAQ: LPSN) shareholders: The Law Offices of Vincent Wong announce that a class action lawsuit has commenced on behalf of investors who purchased between May 10, 2022 and...
LPSN Investors Have Opportunity to Lead LivePerson, Inc. Securities Fraud Lawsuit
LOS ANGELES , Jan. 10, 2024 /PRNewswire/ -- The Law Offices of Frank R. Cruz announces that investors with substantial losses have opportunity to lead the securities fraud class action lawsuit against LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN).
ROSEN, A LEADING INVESTOR RIGHTS LAW FIRM, Encourages LivePerson, Inc. Investors with Losses to Secure Counsel Before Important Deadline in Securities Class Action - LPSN
NEW YORK , Jan. 9, 2024 /PRNewswire/ -- WHY: Rosen Law Firm, a global investor rights law firm, reminds purchasers of securities of LivePerson, Inc. (NASDAQ: LPSN) between May 10, 2022 and March 16, 2023, both dates inclusive (the "Class...
LivePerson Names John Sabino as CEO
Seasoned enterprise software and customer experience leader joins leading conversational AI company NEW YORK , Jan. 9, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), the global leader in enterprise conversations, today announced that its Board of Directors has appointed John Sabino...
SHAREHOLDER ALERT: Levi & Korsinsky Notifies LivePerson, Inc.(LPSN) Investors of a Class Action Lawsuit and Upcoming Deadline
NEW YORK , Jan. 9, 2024 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN) of a class action securities lawsuit. CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of...
SHAREHOLDER ALERT: Pomerantz Law Firm Reminds Shareholders with Losses on their Investments in LivePerson, Inc. of Class Action Lawsuit and Upcoming Deadline - LPSN
NEW YORK , Jan. 6, 2024 /PRNewswire/ -- Pomerantz LLP announces that a class action lawsuit has been filed against LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN) and certain officers. The class action, filed in the United States District...
LIVEPERSON SHAREHOLDER ALERT BY FORMER LOUISIANA ATTORNEY GENERAL: Kahn Swick & Foti, LLC Reminds Investors with Losses in Excess of $100,000 of Lead Plaintiff Deadline in Class Action Lawsuit Against LivePerson, Inc. - LPSN
NEW ORLEANS , Jan. 5, 2024 /PRNewswire/ -- Kahn Swick & Foti, LLC ("KSF") and KSF partner, former Attorney General of Louisiana, Charles C. Foti, Jr., remind investors that they have until January 30, 2024 to file lead plaintiff applications in...
LPSN Investors Have Opportunity to Lead LivePerson, Inc. Securities Fraud Lawsuit
LOS ANGELES , Jan. 5, 2024 /PRNewswire/ -- Glancy Prongay & Murray LLP ("GPM") announces that investors with substantial losses have opportunity to lead the securities fraud class action lawsuit against LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN). Class...
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