See more : TCW Special Purpose Acquisition Corp. (TSPQW) Income Statement Analysis – Financial Results
Complete financial analysis of LivePerson, Inc. (LPSN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of LivePerson, Inc., a leading company in the Software – Application industry within the Technology sector.
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LivePerson, Inc. (LPSN)
About LivePerson, Inc.
LivePerson, Inc., together with its subsidiaries, provides conversational commerce software and Gainshare solutions. It operates in two segments, Business and Consumer. The Business segment enables brands to leverage LiveEngage's intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge through mobile and online messaging. The company offers the Conversational Cloud, an enterprise-class and cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. The company has strategic partnerships with TTEC that focuses on customer experience; and DMI to redefine customer experience with digital engagement, messaging, and artificial intelligence driven automation. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 401.98M | 514.80M | 469.62M | 366.62M | 291.61M | 249.84M | 218.88M | 222.78M | 239.01M | 209.93M | 177.81M | 157.41M | 133.09M | 109.86M | 87.49M | 74.66M | 52.23M | 33.52M | 22.28M | 17.39M | 12.02M | 8.23M | 7.81M | 6.28M | 600.00K | 379.00K |
| Cost of Revenue | 142.82M | 184.70M | 156.88M | 106.27M | 78.88M | 62.48M | 58.21M | 63.16M | 70.31M | 52.70M | 42.56M | 35.58M | 33.20M | 29.64M | 21.08M | 20.31M | 13.53M | 7.62M | 4.30M | 2.89M | 2.03M | 1.60M | 6.74M | 5.64M | 800.00K | 70.00K |
| Gross Profit | 259.16M | 330.10M | 312.74M | 260.35M | 212.73M | 187.36M | 160.67M | 159.62M | 168.70M | 157.23M | 135.25M | 121.83M | 99.89M | 80.22M | 66.41M | 54.35M | 38.69M | 25.90M | 17.98M | 14.50M | 10.00M | 6.63M | 1.07M | 642.00K | -200.00K | 309.00K |
| Gross Profit Ratio | 64.47% | 64.12% | 66.59% | 71.01% | 72.95% | 74.99% | 73.41% | 71.65% | 70.58% | 74.90% | 76.07% | 77.40% | 75.06% | 73.02% | 75.91% | 72.80% | 74.09% | 77.26% | 80.71% | 83.39% | 83.13% | 80.52% | 13.66% | 10.22% | -33.33% | 81.53% |
| Research & Development | 124.79M | 193.69M | 158.39M | 108.41M | 82.15M | 55.71M | 40.03M | 40.20M | 38.97M | 37.33M | 36.40M | 30.05M | 20.22M | 15.71M | 12.11M | 12.90M | 9.03M | 5.06M | 2.70M | 2.00M | 1.64M | 1.28M | 3.51M | 8.21M | 1.60M | 93.00K |
| General & Administrative | 91.17M | 314.31M | 76.76M | 168.97M | 139.11M | 101.58M | 43.12M | 43.05M | 37.17M | 40.19M | 39.97M | 31.61M | 21.04M | 17.08M | 13.42M | 13.04M | 9.21M | 6.54M | 4.46M | 4.46M | 0.00 | 2.81M | 5.69M | 0.00 | 0.00 | 0.00 |
| Selling & Marketing | 122.57M | 214.03M | 165.42M | 149.77M | 156.81M | 103.34M | 90.91M | 89.53M | 94.73M | 83.25M | 62.49M | 49.61M | 38.88M | 32.84M | 27.36M | 26.12M | 16.12M | 11.86M | 6.98M | 5.18M | 0.00 | 2.18M | 5.09M | 0.00 | 0.00 | 0.00 |
| SG&A | 213.74M | 528.34M | 242.18M | 318.74M | 295.93M | 204.92M | 134.03M | 132.58M | 131.90M | 123.45M | 102.46M | 81.22M | 59.93M | 49.91M | 40.77M | 39.17M | 25.33M | 18.41M | 11.43M | 9.64M | 7.17M | 5.35M | 11.46M | 34.77M | 8.40M | 33.00K |
| Other Expenses | 32.00M | -190.01M | 2.05M | -106.78M | -80.35M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | 109.00K | 259.00K | 745.00K | 24.91M | 1.12M | 1.38M | 931.00K | 792.00K | 0.00 | 1.91M | 14.67M | 0.00 | 0.00 | 0.00 |
| Operating Expenses | 370.54M | 532.02M | 402.61M | 320.38M | 297.72M | 206.59M | 175.90M | 176.66M | 175.75M | 162.40M | 139.72M | 111.49M | 80.26M | 65.88M | 53.63M | 76.97M | 35.48M | 24.85M | 15.06M | 12.43M | 9.82M | 6.99M | 16.22M | 45.85M | 10.10M | 329.00K |
| Cost & Expenses | 513.36M | 716.72M | 559.49M | 426.65M | 376.60M | 269.07M | 234.11M | 239.82M | 246.06M | 215.10M | 182.28M | 147.07M | 113.45M | 95.52M | 74.70M | 97.28M | 49.01M | 32.47M | 19.36M | 15.32M | 11.85M | 8.60M | 22.96M | 51.48M | 10.90M | 399.00K |
| Interest Income | 9.55M | 5.15M | 127.00K | 295.00K | 0.00 | 22.00K | 26.00K | 0.00 | 0.00 | 0.00 | 0.00 | 71.00K | 63.00K | 99.00K | 94.00K | 329.00K | 896.00K | 715.00K | 300.00K | 77.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 4.88M | 352.00K | 37.41M | 14.33M | 7.41M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 548.00K | 106.00K | 80.00K | 376.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 54.75M | 54.40M | 36.75M | 26.38M | 19.30M | 17.00M | 17.04M | 18.68M | 4.87M | 1.62M | 871.00K | 218.00K | 109.00K | 259.00K | 745.00K | 4.73M | 2.57M | 1.94M | 1.10M | 1.01M | 1.34M | 723.00K | 5.15M | 2.87M | 100.00K | 0.00 |
| EBITDA | -31.68M | -147.52M | -53.12M | -64.12M | -63.93M | -7.17M | -650.00K | -1.26M | 13.11M | 8.99M | 6.26M | 18.25M | 19.64M | 14.34M | 18.20M | -17.57M | 5.79M | 2.99M | 4.02M | 2.07M | 1.51M | -1.55M | -10.01M | -42.34M | -10.20M | -20.00K |
| EBITDA Ratio | -7.88% | -24.78% | -11.40% | -10.51% | -27.83% | -5.24% | -4.93% | -4.84% | 0.51% | -1.69% | -2.03% | 6.71% | 15.20% | 13.29% | 15.45% | 7.51% | 11.08% | 8.91% | 18.04% | 17.72% | 21.14% | 18.78% | 11.54% | -675.27% | -1,700.00% | -5.28% |
| Operating Income | -111.38M | -201.92M | -89.87M | -60.03M | -84.99M | -23.70M | -17.83M | -19.41M | -10.43M | -5.17M | -4.47M | 10.34M | 19.64M | 14.34M | 12.79M | -22.63M | 3.21M | 1.05M | 2.92M | 2.07M | -849.00K | -1.55M | -27.90M | -45.21M | -10.30M | -20.00K |
| Operating Income Ratio | -27.71% | -39.22% | -19.14% | -16.37% | -29.14% | -9.49% | -8.14% | -8.71% | -4.36% | -2.46% | -2.52% | 6.57% | 14.75% | 13.05% | 14.61% | -30.31% | 6.15% | 3.13% | 13.09% | 11.92% | -7.06% | -18.81% | -357.39% | -719.94% | -1,716.67% | -5.28% |
| Total Other Income/Expenses | 15.10M | -22.10M | -37.51M | -45.10M | -8.24M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | -485.00K | -7.00K | 14.00K | -47.00K | 896.00K | 715.00K | 300.00K | 77.00K | 33.00K | 1.55M | 637.00K | 65.00K | 0.00 | 20.00K |
| Income Before Tax | -96.27M | -224.02M | -127.38M | -105.13M | -93.23M | -24.17M | -17.69M | -19.94M | -10.63M | -5.49M | -4.14M | 10.72M | 19.15M | 14.33M | 12.80M | -22.67M | 4.11M | 1.76M | 3.22M | 2.15M | -816.00K | -2.74M | -38.81M | -45.14M | 0.00 | 0.00 |
| Income Before Tax Ratio | -23.95% | -43.52% | -27.12% | -28.67% | -31.97% | -9.68% | -8.08% | -8.95% | -4.45% | -2.61% | -2.33% | 6.81% | 14.39% | 13.05% | 14.63% | -30.37% | 7.87% | 5.26% | 14.44% | 12.36% | -6.79% | -33.22% | -497.17% | -718.90% | 0.00% | 0.00% |
| Income Tax Expense | 4.16M | 1.73M | -2.40M | 2.47M | 2.85M | 858.00K | 501.00K | 5.93M | 13.46M | 1.86M | -638.00K | 4.36M | 7.11M | 5.07M | 5.04M | 1.17M | -1.71M | -438.00K | 675.00K | 58.00K | 991.00K | 6.41M | 12.10M | -1.87M | -500.00K | 20.00K |
| Net Income | -100.44M | -225.75M | -124.97M | -107.59M | -96.07M | -25.03M | -18.19M | -25.87M | -24.09M | -7.35M | -3.50M | 6.36M | 12.04M | 9.26M | 7.76M | -23.84M | 5.82M | 2.20M | 2.54M | 2.09M | -816.00K | -6.77M | -27.26M | -43.33M | -9.80M | -20.00K |
| Net Income Ratio | -24.98% | -43.85% | -26.61% | -29.35% | -32.95% | -10.02% | -8.31% | -11.61% | -10.08% | -3.50% | -1.97% | 4.04% | 9.05% | 8.43% | 8.87% | -31.93% | 11.15% | 6.57% | 11.41% | 12.03% | -6.79% | -82.23% | -349.23% | -690.14% | -1,633.33% | -5.28% |
| EPS | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.23 | 0.18 | 0.16 | -0.50 | 0.13 | 0.06 | 0.07 | 0.06 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| EPS Diluted | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.22 | 0.18 | 0.16 | -0.50 | 0.12 | 0.05 | 0.06 | 0.05 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| Weighted Avg Shares Out | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.26M | 54.48M | 54.73M | 55.29M | 52.88M | 50.72M | 47.96M | 47.43M | 43.70M | 39.68M | 37.56M | 37.26M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
| Weighted Avg Shares Out (Dil) | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.45M | 54.48M | 54.73M | 57.13M | 55.01M | 52.91M | 49.01M | 47.43M | 46.81M | 43.35M | 39.89M | 39.68M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
LivePerson and Sycurio partner to bring frictionless, secure payments to digital customer conversations
New partnership combines LivePerson's enterprise conversation platform with Sycurio's payment solutions to deliver convenient and secure customer experiences NEW YORK and GUILDFORD, England, Aug. 7, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Sycurio™, the...
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LivePerson (LPSN) came out with a quarterly loss of $0.69 per share versus the Zacks Consensus Estimate of a loss of $0.07. This compares to earnings of $0.05 per share a year ago.
LivePerson, Inc. (LPSN) Q2 2024 Earnings Call Transcript
LivePerson, Inc. (NASDAQ:LPSN ) Q2 2024 Earnings Conference Call July 31, 2024 5:00 PM ET Company Participants Jon Perachio - Senior Director, IR John Sabino - CEO John Collins - CFO & COO Conference Call Participants Jeff Van Rhee -...
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-- Total Revenue of $79.9M, at the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK , July 31, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson", the "Company", "we"...
LivePerson to Announce Second Quarter 2024 Financial Results on July 31, 2024
NEW YORK , July 17, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its second quarter financial results after the market close on Wednesday, July 31, 2024. CEO...
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LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)
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LivePerson named a Strong Performer in Digital Customer Interaction Solutions by leading independent research firm
Recognized as best fit for traditional enterprises seeking a reliable and scalable digital transformation partner NEW YORK , June 27, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named a Strong Performer in "The...
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