See more : Emerald Holding, Inc. (EEX) Income Statement Analysis – Financial Results
Complete financial analysis of LivePerson, Inc. (LPSN) income statement, including revenue, profit margins, EPS and key performance metrics. Get detailed insights into the financial performance of LivePerson, Inc., a leading company in the Software – Application industry within the Technology sector.
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LivePerson, Inc. (LPSN)
About LivePerson, Inc.
LivePerson, Inc., together with its subsidiaries, provides conversational commerce software and Gainshare solutions. It operates in two segments, Business and Consumer. The Business segment enables brands to leverage LiveEngage's intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge through mobile and online messaging. The company offers the Conversational Cloud, an enterprise-class and cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, and the Asia-Pacific region. The company has strategic partnerships with TTEC that focuses on customer experience; and DMI to redefine customer experience with digital engagement, messaging, and artificial intelligence driven automation. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.
| Metric | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | 401.98M | 514.80M | 469.62M | 366.62M | 291.61M | 249.84M | 218.88M | 222.78M | 239.01M | 209.93M | 177.81M | 157.41M | 133.09M | 109.86M | 87.49M | 74.66M | 52.23M | 33.52M | 22.28M | 17.39M | 12.02M | 8.23M | 7.81M | 6.28M | 600.00K | 379.00K |
| Cost of Revenue | 142.82M | 184.70M | 156.88M | 106.27M | 78.88M | 62.48M | 58.21M | 63.16M | 70.31M | 52.70M | 42.56M | 35.58M | 33.20M | 29.64M | 21.08M | 20.31M | 13.53M | 7.62M | 4.30M | 2.89M | 2.03M | 1.60M | 6.74M | 5.64M | 800.00K | 70.00K |
| Gross Profit | 259.16M | 330.10M | 312.74M | 260.35M | 212.73M | 187.36M | 160.67M | 159.62M | 168.70M | 157.23M | 135.25M | 121.83M | 99.89M | 80.22M | 66.41M | 54.35M | 38.69M | 25.90M | 17.98M | 14.50M | 10.00M | 6.63M | 1.07M | 642.00K | -200.00K | 309.00K |
| Gross Profit Ratio | 64.47% | 64.12% | 66.59% | 71.01% | 72.95% | 74.99% | 73.41% | 71.65% | 70.58% | 74.90% | 76.07% | 77.40% | 75.06% | 73.02% | 75.91% | 72.80% | 74.09% | 77.26% | 80.71% | 83.39% | 83.13% | 80.52% | 13.66% | 10.22% | -33.33% | 81.53% |
| Research & Development | 124.79M | 193.69M | 158.39M | 108.41M | 82.15M | 55.71M | 40.03M | 40.20M | 38.97M | 37.33M | 36.40M | 30.05M | 20.22M | 15.71M | 12.11M | 12.90M | 9.03M | 5.06M | 2.70M | 2.00M | 1.64M | 1.28M | 3.51M | 8.21M | 1.60M | 93.00K |
| General & Administrative | 91.17M | 314.31M | 76.76M | 168.97M | 139.11M | 101.58M | 43.12M | 43.05M | 37.17M | 40.19M | 39.97M | 31.61M | 21.04M | 17.08M | 13.42M | 13.04M | 9.21M | 6.54M | 4.46M | 4.46M | 0.00 | 2.81M | 5.69M | 0.00 | 0.00 | 0.00 |
| Selling & Marketing | 122.57M | 214.03M | 165.42M | 149.77M | 156.81M | 103.34M | 90.91M | 89.53M | 94.73M | 83.25M | 62.49M | 49.61M | 38.88M | 32.84M | 27.36M | 26.12M | 16.12M | 11.86M | 6.98M | 5.18M | 0.00 | 2.18M | 5.09M | 0.00 | 0.00 | 0.00 |
| SG&A | 213.74M | 528.34M | 242.18M | 318.74M | 295.93M | 204.92M | 134.03M | 132.58M | 131.90M | 123.45M | 102.46M | 81.22M | 59.93M | 49.91M | 40.77M | 39.17M | 25.33M | 18.41M | 11.43M | 9.64M | 7.17M | 5.35M | 11.46M | 34.77M | 8.40M | 33.00K |
| Other Expenses | 32.00M | -190.01M | 2.05M | -106.78M | -80.35M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | 109.00K | 259.00K | 745.00K | 24.91M | 1.12M | 1.38M | 931.00K | 792.00K | 0.00 | 1.91M | 14.67M | 0.00 | 0.00 | 0.00 |
| Operating Expenses | 370.54M | 532.02M | 402.61M | 320.38M | 297.72M | 206.59M | 175.90M | 176.66M | 175.75M | 162.40M | 139.72M | 111.49M | 80.26M | 65.88M | 53.63M | 76.97M | 35.48M | 24.85M | 15.06M | 12.43M | 9.82M | 6.99M | 16.22M | 45.85M | 10.10M | 329.00K |
| Cost & Expenses | 513.36M | 716.72M | 559.49M | 426.65M | 376.60M | 269.07M | 234.11M | 239.82M | 246.06M | 215.10M | 182.28M | 147.07M | 113.45M | 95.52M | 74.70M | 97.28M | 49.01M | 32.47M | 19.36M | 15.32M | 11.85M | 8.60M | 22.96M | 51.48M | 10.90M | 399.00K |
| Interest Income | 9.55M | 5.15M | 127.00K | 295.00K | 0.00 | 22.00K | 26.00K | 0.00 | 0.00 | 0.00 | 0.00 | 71.00K | 63.00K | 99.00K | 94.00K | 329.00K | 896.00K | 715.00K | 300.00K | 77.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Interest Expense | 4.88M | 352.00K | 37.41M | 14.33M | 7.41M | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 548.00K | 106.00K | 80.00K | 376.00K | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Depreciation & Amortization | 54.75M | 54.40M | 36.75M | 26.38M | 19.30M | 17.00M | 17.04M | 18.68M | 4.87M | 1.62M | 871.00K | 218.00K | 109.00K | 259.00K | 745.00K | 4.73M | 2.57M | 1.94M | 1.10M | 1.01M | 1.34M | 723.00K | 5.15M | 2.87M | 100.00K | 0.00 |
| EBITDA | -31.68M | -147.52M | -53.12M | -64.12M | -63.93M | -7.17M | -650.00K | -1.26M | 13.11M | 8.99M | 6.26M | 18.25M | 19.64M | 14.34M | 18.20M | -17.57M | 5.79M | 2.99M | 4.02M | 2.07M | 1.51M | -1.55M | -10.01M | -42.34M | -10.20M | -20.00K |
| EBITDA Ratio | -7.88% | -24.78% | -11.40% | -10.51% | -27.83% | -5.24% | -4.93% | -4.84% | 0.51% | -1.69% | -2.03% | 6.71% | 15.20% | 13.29% | 15.45% | 7.51% | 11.08% | 8.91% | 18.04% | 17.72% | 21.14% | 18.78% | 11.54% | -675.27% | -1,700.00% | -5.28% |
| Operating Income | -111.38M | -201.92M | -89.87M | -60.03M | -84.99M | -23.70M | -17.83M | -19.41M | -10.43M | -5.17M | -4.47M | 10.34M | 19.64M | 14.34M | 12.79M | -22.63M | 3.21M | 1.05M | 2.92M | 2.07M | -849.00K | -1.55M | -27.90M | -45.21M | -10.30M | -20.00K |
| Operating Income Ratio | -27.71% | -39.22% | -19.14% | -16.37% | -29.14% | -9.49% | -8.14% | -8.71% | -4.36% | -2.46% | -2.52% | 6.57% | 14.75% | 13.05% | 14.61% | -30.31% | 6.15% | 3.13% | 13.09% | 11.92% | -7.06% | -18.81% | -357.39% | -719.94% | -1,716.67% | -5.28% |
| Total Other Income/Expenses | 15.10M | -22.10M | -37.51M | -45.10M | -8.24M | -471.00K | 136.00K | -530.00K | -202.00K | -322.00K | 337.00K | 376.00K | -485.00K | -7.00K | 14.00K | -47.00K | 896.00K | 715.00K | 300.00K | 77.00K | 33.00K | 1.55M | 637.00K | 65.00K | 0.00 | 20.00K |
| Income Before Tax | -96.27M | -224.02M | -127.38M | -105.13M | -93.23M | -24.17M | -17.69M | -19.94M | -10.63M | -5.49M | -4.14M | 10.72M | 19.15M | 14.33M | 12.80M | -22.67M | 4.11M | 1.76M | 3.22M | 2.15M | -816.00K | -2.74M | -38.81M | -45.14M | 0.00 | 0.00 |
| Income Before Tax Ratio | -23.95% | -43.52% | -27.12% | -28.67% | -31.97% | -9.68% | -8.08% | -8.95% | -4.45% | -2.61% | -2.33% | 6.81% | 14.39% | 13.05% | 14.63% | -30.37% | 7.87% | 5.26% | 14.44% | 12.36% | -6.79% | -33.22% | -497.17% | -718.90% | 0.00% | 0.00% |
| Income Tax Expense | 4.16M | 1.73M | -2.40M | 2.47M | 2.85M | 858.00K | 501.00K | 5.93M | 13.46M | 1.86M | -638.00K | 4.36M | 7.11M | 5.07M | 5.04M | 1.17M | -1.71M | -438.00K | 675.00K | 58.00K | 991.00K | 6.41M | 12.10M | -1.87M | -500.00K | 20.00K |
| Net Income | -100.44M | -225.75M | -124.97M | -107.59M | -96.07M | -25.03M | -18.19M | -25.87M | -24.09M | -7.35M | -3.50M | 6.36M | 12.04M | 9.26M | 7.76M | -23.84M | 5.82M | 2.20M | 2.54M | 2.09M | -816.00K | -6.77M | -27.26M | -43.33M | -9.80M | -20.00K |
| Net Income Ratio | -24.98% | -43.85% | -26.61% | -29.35% | -32.95% | -10.02% | -8.31% | -11.61% | -10.08% | -3.50% | -1.97% | 4.04% | 9.05% | 8.43% | 8.87% | -31.93% | 11.15% | 6.57% | 11.41% | 12.03% | -6.79% | -82.23% | -349.23% | -690.14% | -1,633.33% | -5.28% |
| EPS | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.23 | 0.18 | 0.16 | -0.50 | 0.13 | 0.06 | 0.07 | 0.06 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| EPS Diluted | -1.28 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 | -0.43 | -0.13 | -0.06 | 0.11 | 0.22 | 0.18 | 0.16 | -0.50 | 0.12 | 0.05 | 0.06 | 0.05 | -0.02 | -0.20 | -0.80 | -1.77 | -1.38 | 0.00 |
| Weighted Avg Shares Out | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.26M | 54.48M | 54.73M | 55.29M | 52.88M | 50.72M | 47.96M | 47.43M | 43.70M | 39.68M | 37.56M | 37.26M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
| Weighted Avg Shares Out (Dil) | 78.59M | 74.51M | 69.61M | 65.89M | 62.59M | 59.20M | 56.36M | 56.06M | 56.45M | 54.48M | 54.73M | 57.13M | 55.01M | 52.91M | 49.01M | 47.43M | 46.81M | 43.35M | 39.89M | 39.68M | 34.85M | 34.03M | 33.99M | 24.54M | 7.09M | 7.09M |
Aragon Research positions LivePerson as a Leader in The Aragon Research Globe™ Report for Conversational AI, 2024
Independent research firm evaluated providers based on strategy and performance NEW YORK , Jan. 24, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the global leader in enterprise conversations, today announced it has been positioned by Aragon Research, Inc. as a Leader...
LPSN INVESTOR ALERT: Bronstein, Gewirtz & Grossman LLC Announces that LivePerson, Inc. Investors with Substantial Losses Have Opportunity to Lead Class Action Lawsuit!
NEW YORK--(BUSINESS WIRE)---- $LPSN #classaction--Attorney Advertising--Bronstein, Gewirtz & Grossman, LLC a nationally recognized law firm, notifies investors that a class action lawsuit has been filed against LivePerson, Inc. (“LivePerson” or “the Company”) (NASDAQ: LPSN) and certain of its officers. Class...
ROSEN, A LEADING LAW FIRM, Encourages LivePerson, Inc. Investors to Secure Counsel Before Important January 30 Deadline in Securities Class Action - LPSN
NEW YORK , Jan. 23, 2024 /PRNewswire/ -- WHY: Rosen Law Firm, a global investor rights law firm, reminds purchasers of securities of LivePerson, Inc. (NASDAQ: LPSN) between May 10, 2022 and March 16, 2023, both dates inclusive (the "Class...
LivePerson (LPSN) Opts for Net Operating Loss Rights Plan
LivePerson (LPSN) opts for the Net Operating Loss Rights Plan to safeguard potential future tax benefits amid the ongoing ownership shifts.
SHAREHOLDER ALERT: Levi & Korsinsky Notifies LivePerson, Inc.(LPSN) Investors of a Class Action Lawsuit and Upcoming Deadline
NEW YORK , Jan. 23, 2024 /PRNewswire/ -- Levi & Korsinsky, LLP notifies investors in LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN) of a class action securities lawsuit. CLASS DEFINITION: The lawsuit seeks to recover losses on behalf of...
SHAREHOLDER ALERT: Pomerantz Law Firm Reminds Shareholders with Losses on their Investments in LivePerson, Inc. of Class Action Lawsuit and Upcoming Deadline - LPSN
NEW YORK , Jan. 22, 2024 /PRNewswire/ -- Pomerantz LLP announces that a class action lawsuit has been filed against LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN) and certain officers. The class action, filed in the United States District...
LivePerson Adopts Tax Benefits Preservation Plan To Protect Valuable Tax Assets
Preserving long-term stockholder value by adopting a rights plan intended to protect tax assets effective immediately, to be submitted for stockholder ratification at 2024 annual meeting NEW YORK , Jan. 22, 2024 /PRNewswire/ -- LivePerson, Inc. ("LivePerson" or the "Company")...
LIVEPERSON SHAREHOLDER ALERT BY FORMER LOUISIANA ATTORNEY GENERAL: Kahn Swick & Foti, LLC Reminds Investors with Losses in Excess of $100,000 of Lead Plaintiff Deadline in Class Action Lawsuit Against LivePerson, Inc. - LPSN
NEW ORLEANS , Jan. 19, 2024 /PRNewswire/ -- Kahn Swick & Foti, LLC ("KSF") and KSF partner, former Attorney General of Louisiana, Charles C. Foti, Jr., remind investors that they have until January 30, 2024 to file lead plaintiff applications...
LPSN Investors Have Opportunity to Lead LivePerson, Inc. Securities Fraud Lawsuit
LOS ANGELES , Jan. 19, 2024 /PRNewswire/ -- Glancy Prongay & Murray LLP ("GPM") announces that investors with substantial losses have opportunity to lead the securities fraud class action lawsuit against LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ: LPSN). Class...
SHAREHOLDER ALERT: The Gross Law Firm Notifies Shareholders of LivePerson, Inc. of a Class Action Lawsuit and a Lead Plaintiff Deadline of January 30, 2024 - (NASDAQ: LPSN)
NEW YORK , Jan. 19, 2024 /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of LivePerson, Inc.. Shareholders who purchased shares of LPSN during the class period listed are encouraged to contact the firm regarding possible lead plaintiff...
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